Assistant Store Manager Oxford Street (40 hours)

Rituals; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail company in Greater London is looking for an Assistant Store Manager to motivate the team and ensure excellent customer satisfaction. In this full-time role, you will support the Store Manager, maintain high store standards, and manage stock efficiently. Key skills include organizational, communication, and management experience, which are essential for delivering exceptional service in a high-footfall environment.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills including communication, motivation, coaching, and inspiration.
• Experience in sharing knowledge to drive behavioral change and develop others.
• Strong decision making and problem-solving skills.

Responsibilities

• Motivate team members and ensure meaningful customer experiences.
• Support the Store Manager in operational activities and team culture.
• Deliver operational excellence in stock and inventory management.
• Maintain high store standards in a fast-paced environment.

Skills

Labor Cost Analysis

Organizational skills

Communication skills

Store Management Experience

Management Experience

Retail Sales

Guest Services

Merchandising

Cash Handling

Supervising Experience

Retail Management

Job description

As Assistant Store Manager your focus is on motivating your team and giving each customer a meaningful shopping experience. Youre also second-in-command ready to fill in for your Store Manager and take charge when necessary. Above all youre dedicated to driving your stores performance by ensuring excellent customer service effective teamwork and efficient operations every day.

Youll act as a role model for your team and a true ambassador for Rituals. Youll support your Store Manager in creating a culture of trust based on positive and constructive feedback youll help to recruit hire and retain a diverse and talented store team youll coach your team members to help them feel more engaged while achieving their full potential and finally youll serve as your Store Managers right hand by helping them with day-to-day business activities!

This role is based in an outlet environment where were looking for someone who can deliver operational excellence particularly in stock and inventory management while upholding high store standards in a fast-paced high-footfall setting. A strong focus on delivering exceptional customer service is essential.

Qualifications

High on energy low on ego and with a little bit of humour!

You are one of a kind because your ability to encourage others and reach your stores goals in terms of customer satisfaction and addition as Assistant Store Manager you are inspiring and performance orientated.

Additional Requirements

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g. communication motivation coaching connection and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Remote Work: No

Employment Type: Full-time

Key Skills

Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management

Experience: years

Vacancy: 1