Assistant Store Manager - Craigavon (40 hours)

Rituals; Craigavon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail company in Craigavon is seeking an Assistant Store Manager to motivate the team and enhance customer experiences. This role involves being second-in-command, driving store performance through effective teamwork and customer service while supporting the Store Manager in day-to-day activities. The ideal candidate has prior experience in retail or hospitality and possesses strong people management skills.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change.
• Decision making and problem-solving skills.

Responsibilities

• Motivate your team and enhance customer shopping experience.
• Fill in for your Store Manager as needed.
• Support the Store Manager in day-to-day business activities.

Skills

People management skills

Communication

Motivation

Coaching

Problem-solving skills

Job description

Overview

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.