Assistant Store Manager

MCARTHURGLEN; York; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading retail brand is seeking an Assistant Manager in York to drive sales and enhance customer satisfaction. This role involves supporting the store manager and developing the team while maintaining high visual merchandising standards. The successful candidate will be customer-focused and experienced in retail, with opportunities for professional development.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Experience in the retail industry is essential.
• Strong communication skills to engage with customers effectively.
• Customer service skills are crucial for this role.

Responsibilities

• Achieve sales targets by demonstrating product passion.
• Promote multi-channel shopping options for customer satisfaction.
• Provide accurate product information and an inviting atmosphere.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Tools

Good IT skills

Job description

Assistant Manager - York - Full Time
37.5 hours per week



Purpose of the role:

To assist the manager in driving consistent improvement to the stores sales, KPI's and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:


Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand

Benefits:

• Uniform Contribution
• Future-Focused Pension Plan
• Rewarding Referral Program
• Comprehensive Professional Development
• Empowering Work Environment