Assistant Store Manager

Molton Brown; Guildford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading luxury retailer in Guildford is seeking an experienced Assistant Store Manager. You will drive business performance, lead your team to achieve sales targets, and deliver exceptional customer service in a vibrant retail environment. Candidates should have at least 2 years of retail management experience, ideally in the fragrance and beauty sectors. You will enjoy a competitive salary and unique perks such as a staff discount and quarterly bonuses.

Benefits

50% staff discount

Up to 25 days holiday

Birthday off

Quarterly store bonus

Free product allocation

Enhanced family leave

Company Health allowance

Gym Discounts

Wellbeing Support

Ongoing skills development

Recognition Awards

Access to e-Learning platform

Qualifications

• Minimum of 2 years retail management experience.
• Experience within the fragrance and beauty retail environment is desirable.
• An excellent communicator and engaging leader.
• Proven commercial acumen and flexibility to travel.

Responsibilities

• Support the Store Manager in driving business performance.
• Motivate team to achieve sales, KPIs, and profit.
• Deliver exceptional customer service and training.

Skills

Retail management experience

Communication

Leadership

Commercial acumen

Customer centric approach

Flexibility

Job description

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small‑scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

We are seeking an experienced Assistant Store Manager with a passion for luxury to help lead our Guildford store!

Position: Assistant Store Manager – Full Time

Location: Guildford

Hours per Week: 37.5

Salary: £26,000 - £28,000

What we offer to our Assistant Store Managers:

• A 50% staff discount to use on all of your favourite Molton Brown products
• Up to 25 days holiday (depending on years of service) + Bank Holidays
• A day off on your birthday!
• A quarterly store bonus scheme up to 0.70% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Enhanced family leave
• Company Health allowance
• Access to Gym Discounts
• Wellbeing Support
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Recognition Awards
• Exclusive access to our e‑Learning platform (including access to qualifications, certifications and memberships)

The Assistant Store Manager role:

• An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution
• Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI’s and business profit through inspirational motivation
• Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also
• Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Assistant Store Manager Candidate:

• Minimum of 2 years retail management experience
• Experience within the fragrance and beauty retail environment is desirable
• An excellent communicator
• An engaging and successful leader
• Proven commercial acumenCustomer Centric approach
• Flexibility in working arrangements to suit business requirements including some travel to other stores

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit