Assistant Store Manager

Tandem Talent; Filton; On-site; GBP 29,000; Full time

Job summary

A leading outdoor retail company in Filton is seeking an Assistant Store Manager to join their team. The successful candidate will support daily operations, coach a passionate team, and deliver exceptional customer experiences. Ideal candidates will have experience in retail management, a strong passion for customer service, and a track record of maintaining high operational standards. This role offers a starting salary of £29,000 along with performance bonuses and various employee perks, promoting both personal and professional growth.

Benefits

£29,000 starting salary + bonus

40–60% discount on outdoor brands

33 days holiday

Ongoing training and development

Wellbeing support

Savings on everyday essentials

Qualifications

• Experience as an Assistant Store Manager is crucial.
• Passion for customer service and helping others is essential.
• Strong understanding of store operations and visual merchandising is required.

Responsibilities

• Support the Store Manager in day-to-day operations.
• Coach and motivate your team to deliver expert service.
• Create a welcoming store environment for customers.
• Lead the team when the Store Manager is unavailable.
• Maintain high visual and operational standards.

Skills

Customer service

Team leadership

Store operations

Visual merchandising

Job description

At Cotswold Outdoor Group (Cotswold Outdoor | RunnersNeed | Snow+Rock), we believe retail should be more than just selling. We help customers discover the outdoors responsibly while protecting the environment for future generations. Our stores are destinations for advice, community, and high-quality products that stand the test of time.

Join us and help deliver exceptional customer experiences while driving sales and inspiring a passionate team.

What you’ll be doing:

• Supporting the Store Manager in day‑to‑day operations, from stock and safety to cash handling
• Coaching and motivating your team to deliver expert service and hit performance targets
• Creating a welcoming, inclusive store environment for customers and colleagues
• Taking the lead when the Store Manager is away
• Maintaining high visual and operational standards across the store

What we’re looking for:

• Experience as an Assistant Store Manager
• A passion for customer service and helping people find the right products
• Strong understanding of store operations and visual merchandising
• A team player who leads by example and brings out the best in others

What you’ll get from us:

• £29,000 starting salary + up to £2,025 annual bonus
• 40–60% discount on top outdoor brands
• 33 days holiday (with the option to buy more)
• Ongoing training, leadership development, and expert brand sessions
• Free, confidential wellbeing support
• Access to savings on everyday essentials through our perks platform

Why Join Us

We’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world‑leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high‑performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability.

This is more than just a retail job, it’s a chance to grow with a company that’s passionate about doing things the right way. There are lots of reasons to join us!

Apply today