Assistant Shop Manager / Rheolwr Siop Cynorthwyol (Charity Retail)

Tenovus Cancer Care; Llandudno; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local charity organization in Llandudno is seeking an Assistant Shop Manager to support the shop team and enhance customer experience. The role involves covering shop operations, leading volunteers, and ensuring a welcoming environment. Candidates should have retail experience, preferably in a charity setting, and possess strong leadership and customer service skills. This position offers flexible working hours and the opportunity to make an impact in the community.

Benefits

Part of a people-oriented culture

Impact through a worthwhile cause

Qualifications

• Experience in retail, preferably in charity shops.
• Ability to lead and motivate a team.
• Strong customer service skills.

Responsibilities

• Run the shop and support the team.
• Make customers feel welcomed.
• Encourage and provide growth opportunities for team members.

Skills

Working in retail

Making profits and working to targets

Helping customers

Positive and inspiring leader

Recruiting and managing a diverse group

Job description

Our Llandudno Shop is a much‑loved part of the local community with a friendly and thriving shop team. With experienced Shop Managers supporting a dedicated group of volunteers, there's a space for an Assistant Shop Manager to help cover and run the shop, support the team, keep the shop looking good and make our customers feel welcomed. People are at the heart of what we do and a big part of the Assistant Shop Manager role is working well with others to positively encourage, include everyone and support and provide people opportunities to grow and contribute.

Key Skills and Experience

• Working in retail (if you've worked in a charity shop before even better!)
• Making profits and working to targets
• Helping customers and making sure they get the best level of service from you
• Working as a positive and inspiring leader and role model helping others to develop and grow
• Recruiting, motivating and managing a diverse group of people

21 hours per week (flexible across the week). In return you'll be part of a people‑oriented culture, make an impact through a worthwhile cause. Check out our amazing staff benefits on our work‑with‑us page: https://www.tenovuscancercare.org.uk/work-with-us

Desirable Attributes

• … a passion for pre‑loved clothes?
• … a positive and supportive attitude to make your team shine?
• … pride in giving great customer service?

Disability Confident

Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

About Us

Around 20,000 people are diagnosed with cancer in Wales every year. We're proud to support over 10% of those and we want to be there many more. We give help, hope and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice and specialist support to people living with cancer and their loved ones. We're committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference. At Tenovus Cancer Care we're committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We're proud to be an equal‑opportunity employer who does not discriminate based on the Equality Act 2010's Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.