Assistant Shop Manager — Lead a Charity Store with Impact

British Red Cross; England; On-site; GBP 24,000; Full time

Job summary

A charitable organization is looking for a passionate Assistant Shop Manager to enhance retail operations in Diss, Suffolk. This role involves collaborating with the shop manager and guiding a team of volunteers to provide exceptional customer experiences. The ideal candidate is a retail expert with strong interpersonal skills and a mindset geared toward commercial goals. You will enjoy flexible working arrangements and receive incredible benefits, including generous holiday leave, a contributory pension, and opportunities for personal development.

Benefits

Flexible working arrangements

36 days of annual leave

Pension scheme

Career and learning opportunities

Employee discounts

Wellbeing support

Cycle to Work scheme

Qualifications

• Experience working in a retail environment.
• Strong interpersonal skills and ability to work with diverse people.
• Understanding financial targets and measures.

Responsibilities

• Collaborate with the shop manager to operate a successful shop.
• Manage and develop a team of volunteers.
• Ensure excellent customer experience in-store.

Skills

Retail experience

Customer service skills

Team management

Commercial awareness

Flexibility

Tools

IT skills

Job description

A charitable organization is looking for a passionate Assistant Shop Manager to enhance retail operations in Diss, Suffolk. This role involves collaborating with the shop manager and guiding a team of volunteers to provide exceptional customer experiences. The ideal candidate is a retail expert with strong interpersonal skills and a mindset geared toward commercial goals. You will enjoy flexible working arrangements and receive incredible benefits, including generous holiday leave, a contributory pension, and opportunities for personal development.