Assistant Shop Manager (Fixed Term Contract) - Thirsk

Blue Cross; Thirsk; On-site; GBP 9,000; Part time

Job summary

A leading animal welfare charity is seeking a part-time Assistant Shop Manager for a fixed-term contract in Thirsk. This role requires previous retail experience and team leadership skills to drive sales and manage volunteers effectively. The position offers generous benefits and opportunities for personal development in a rewarding environment.

Benefits

38 days holiday rising to 43

Mental wellbeing support

Free GP access

Health cash plan

Enhanced pension scheme

Professional fees paid

Qualifications

• Experience in a retail environment.
• Cash handling and reconciliation skills.
• Experience of leading a team.
• Ability to provide excellent customer service.
• Proficiency in computer and administration tasks.

Responsibilities

• Work with the Shop Manager to drive sales.
• Guide a team of volunteers for a friendly shopping experience.
• Support recruitment and training of volunteers.

Skills

Retail experience

Team leadership

Customer service

Cash handling

Computer skills

Job description

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Assistant Shop Manager (Fixed Term Contract) - Thirsk

Application Deadline: 28 September 2025

Department: Fundraising, Comms & Engagement

Employment Type: Fixed Term - Part Time

Location: Thirsk

Reporting To: Shop Manager

Compensation: GBP 8,958 / year

Description

Contract: Fixed Term Contract for 6 months, part time 14 hours across 2 days p/week

Salary: GBP 8,957 (FTE GBP 22,394) p/annum

Location: Market Place, Thirsk

Closing date: Sunday 28th September 2025

Interview date: W/C 6th October 2025

Overview

Calling experienced retail professionals! If you're looking for your next management opportunity, look no further than Blue Cross. A part time Assistant Shop Manager opportunity has become available at our shop in Thirsk!

We are so much more than a charity shop - we truly believe in a world where all pets enjoy a healthy and happy life with people who love them. Join our community with a shared mission to make a meaningful impact for pets and their owners.

Role purpose and responsibilities

More about the role

With your experience in retail management, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home!

We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.

You could be an current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!

Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

With opportunities for growth and development, competitive benefits, and a team dedicated to our mission, Blue Cross offers more than just a job-it offers a chance to be part of something meaningful and rewarding.

About you and qualifications

You will have:

• Previous experience of working in a retail environment
• Cash handling and reconciliation experience
• Experience of leading a team
• Experience of providing great customer experience
• Computer and administration skills

It would also be great if you had:

• Managing volunteers
• Charity retail experience

How to apply

Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Benefits

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.