Assistant Shop Manager

Sense; Birmingham; On-site; GBP 16,000 - 20,000; Part time

Job summary

A charity organization in Birmingham is seeking an Assistant Shop Manager for a part-time role of 7.5 hours per week. The successful candidate will lead and inspire a team of volunteers, ensure high shop standards, and drive community engagement. Candidates should be self-motivated, strong communicators, and have experience in a retail environment. Flexible work across 7 days is desirable.

Benefits

Excellent training and development

Group Personal Pension scheme

Generous annual leave entitlement

Qualifications

• Experience in a retail environment or team leader position.
• Willingness to work Bank Holidays and weekends.
• Commitment to working in charity retail.

Responsibilities

• Build, train and inspire a great team of volunteers.
• Deliver superb shop standards and customer engagement.
• Drive stock generation and community engagement.

Skills

Self-motivated

Strong communicator

Attention to detail

Team leadership

Customer service

Job description

Overview

Sense is recruiting for an Assistant Shop Manager to work 7.5 hours per week at our shop in Sheldon on a permanent basis. Lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence, and maximise income for the charity.

Responsibilities

• Build, train and inspire a great team of volunteers
• Deliver superb shop standards, offer and customer engagement
• Drive stock generation and community engagement
• Support the shop in achieving income and brand awareness for the charity

Key skills and experience

• Self-motivated, creative, strong communicator with commitment to working in charity retail
• Experience of inspiring a team to provide excellent customer service
• Attention to detail to ensure a safe, clean, and inviting environment for customers, staff and volunteers
• Experience of working in a retail environment or in a team leader position
• Willingness to work Bank Holidays and weekends as required; flexibility to work across 7 days is desirable

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. Sense delivers personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense

Sense offers a rewarding environment in a large, diverse and successful charity where people can develop their skills, knowledge and careers. We provide excellent training and development, the opportunity to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview after reviewing the Personal Specification and accompanying documents. It is important to complete this section thoroughly and to read the candidate guidelines, job description and person specification before applying. Applications may close early, as posts may be filled at any time.

If you require assistance, please contact the Recruitment Team on 0121 393 4529 or [e-mail]

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults. Therefore, all offers of employment are subject to a DBS check; level dependent on the nature of the role.

We particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity and to celebrating the diversity of staff, volunteers and the people we work with. Everyone’s contribution is valued and they are given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and no fee will be payable.