Assistant Service Manager (Social Care)

Kisharon Langdon; Hounslow; On-site; GBP 27,000 - 30,000; Full time

Job summary

A charitable organization in North West London seeks an experienced Assistant Service Manager to oversee supported living services for individuals with learning disabilities and autism. This role involves managing care quality, mentoring teams, and ensuring compliance with regulations. The ideal candidate has a strong background in care management and excellent leadership skills. Competitive salary and benefits are offered, including a pension scheme and development opportunities.

Benefits

21 days paid holiday

Pension scheme

Employee Assistance and Wellbeing Programme

Development and career progression opportunities

Qualifications

• Proven experience managing supported living or residential services for adults with learning disabilities and/or autism.
• Strong working knowledge of relevant legislation and regulatory frameworks (e.g., CQC standards).
• Flexibility to travel across London and work across different sites as needed.

Responsibilities

• Provide interim and strategic management across multiple supported living services.
• Ensure high-quality, person-centered support.
• Support and mentor local service teams.

Skills

Leadership

Communication

Problem-solving

Job description

Overview

Job Title: Assistant Service Manager

Salary: £27,000 - £30,000 per annum (depending on experience)

Hours: 36 hours per week

Job Type: Full Time, Permanent

Location: North West London

About Us

Kisharon Langdon is a charity offering a broad range of services of enhanced quality to support people with a learning disability and autistic people and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon helps people with learning disabilities and autism to thrive and realise their ambitions. We welcome applicants from all backgrounds and celebrate the diversity of the communities in which we operate.

The Role

We are seeking a dynamic and experienced Assistant Service Manager (Floating) to support our Supported Living services for individuals with learning disabilities. This is a key management role providing flexible and responsive management support across multiple sites, ensuring high standards of care, staff support, and regulatory compliance.

As an Assistant Service Manager (Floating), you will be deployed to services that require additional management. This may include supporting newly acquired services, covering for absent managers, or helping services in need of improvement. Your presence will be instrumental in maintaining quality, driving positive outcomes, and upholding our person-centered ethos.

Key Responsibilities

• Provide interim and strategic management across multiple supported living services for adults with learning disabilities, autism, and associated needs.
• Ensure high-quality, person-centered support that promotes independence, dignity, and choice.
• Support and mentor local service teams to deliver consistently excellent care and outcomes.
• Work closely with staff to ensure compliance with CQC regulations and internal quality standards.
• Lead on service improvement initiatives and action plans.
• Monitor and manage budgets, staffing, and resource allocation effectively.
• Liaise with families, professionals, and external stakeholders to ensure effective communication and partnership working.

About You

• Proven experience managing supported living or residential services for adults with learning disabilities and/or autism.
• Strong working knowledge of relevant legislation and regulatory frameworks (e.g., CQC standards).
• Excellent leadership and mentoring skills with the ability to inspire and develop staff.
• Flexibility to travel across London and work across different sites as needed.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work unsociable hours and weekends as required.
• Full UK driving licence and access to a vehicle.

What we offer

• 21 days paid holiday per holiday year plus bank holidays which increases with length of service
• Pension scheme - NatWest Cushion
• Blue light card - access to more than 15,000 discounts from large national & local retailers
• Eyecare benefits – via Vision Express
• Long service recognition and reward & employer referral bonus
• Season ticket loan and Bike2Work scheme
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues
• Development and career progression opportunities

Application Process

To apply please submit your most recent CV and a short cover letter detailing your skills and experience for the role via the Apply button.

Closing date: 3 October 2025

Interviews ongoing during the advertising period. We reserve the right, depending on the quality and number of applications received, to shortlist and interview candidates prior to the closing date. Early applications are therefore encouraged.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. We cannot offer visa sponsorship at this time; all applicants will need to demonstrate the right to work in the UK.