Assistant Service Manager

Kisharon Langdon; City Of London; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading charity organization in London is seeking a dynamic Assistant Service Manager to oversee supported living services for individuals with learning disabilities and autism. The successful candidate will provide vital management support, ensuring high standards of care and compliance with regulations. Applicants should have proven management experience and excellent leadership skills. This full-time role offers competitive pay and various employee benefits.

Benefits

21 days paid holiday plus bank holidays

Pension scheme

Discounts via Blue light card

Long service recognition

Development and career progression opportunities

Qualifications

• Proven experience managing supported living or residential services for adults with learning disabilities and/or autism.
• Excellent leadership and mentoring skills with the ability to inspire and develop staff.
• Flexibility to travel across London and work across different sites as needed.

Responsibilities

• Provide interim and strategic management across multiple supported living services.
• Ensure high-quality, person-centered support that promotes independence, dignity, and choice.
• Lead on service improvement initiatives and action plans.

Skills

Leadership skills

Communication skills

Problem-solving skills

Knowledge of CQC standards

Job description

Overview

Are you a passionate leader with a drive to make a real difference in the lives of people with learning disabilities and autism? Kisharon Langdon are looking for an Assistant Service Manager to join the team.

Salary: £27,000 - £30,000 per annum (depending on experience)

Hours: 36 hours per week

Job Type: Full Time, Permanent

Location: Northwest London, NW9 6TD

About Us:

Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families.

From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations.

Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.

Assistant Service Manager - The role

We are seeking a dynamic and experienced Assistant Service Manager (Floating) to support our Supported Living services for individuals with learning disabilities. This is a key management role providing flexible and responsive management support across multiple sites, ensuring high standards of care, staff support, and regulatory compliance.

As an Assistant Service Manager (Floating), you will be deployed to services that require additional management; this may include supporting newly acquired services, covering for absent managers, or helping services in need of improvement. Your presence will be instrumental in maintaining quality, driving positive outcomes, and upholding our person-centered ethos.

Assistant Service Manager - Key Responsibilities

• Provide interim and strategic management across multiple supported living services for adults with learning disabilities, autism, and associated needs
• Ensure high-quality, person-centered support that promotes independence, dignity, and choice
• Support and mentor local service teams to deliver consistently excellent care and outcomes
• Work closely with staff to ensure compliance with CQC regulations and internal quality standards
• Lead on service improvement initiatives and action plans
• Monitor and manage budgets, staffing, and resource allocation effectively
• Liaise with families, professionals, and external stakeholders to ensure effective communication and partnership working

Assistant Service Manager - You

• Proven experience managing supported living or residential services for adults with learning disabilities and/or autism
• Strong working knowledge of relevant legislation and regulatory frameworks (e.g., CQC standards)
• Excellent leadership and mentoring skills with the ability to inspire and develop staff
• Flexibility to travel across London and work across different sites as needed
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work unsociable hours and weekends as required
• Full UK driving licence and access to a vehicle

Assistant Service Manager - What we offer

• 21 days paid holiday per holiday year plus bank holidays which increases with length of service
• Pension scheme - (NatWest Cushion)
• Blue light card - access to more than 15,000 discounts from large national & local retailers
• Eyecare benefits via Vision Express
• Long service recognition and reward & employer referral bonus
• Season ticket loan and Bike2Work scheme
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues
• Development and career progression opportunities

Application Process

Closing date: 3rd October 2025

Interviews: Ongoing during advertising period

Please Note: We reserve the right depending on the quality and number of applications received, to shortlist and interview candidates prior to the closing date. Early applications are therefore encouraged

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

We cannot offer Visa Sponsorship at this time; all applicants will need to demonstrate the right to work in the UK.

To apply please submit your most recent CV and short cover letter detailing your skills and experience for the role via the click Apply button.