Assistant Service Manager

Avenues Group; Birchington; On-site; GBP 25,000 - 31,000; Full time

Job summary

A community services provider in Birchington seeks an Assistant Service Manager to manage and support a service for individuals with learning disabilities. The role involves coordinating operations, support staff, and providing hands-on care. Experience in social care and positive leadership skills are essential. Competitive salary with benefits including training, flexible working, and a contributory pension scheme.

Benefits

Competitive salary

High quality training

Paid enhanced DBS check

Flexible working

Shopping discounts

Paid annual leave

Contributory pension scheme

24/7 health portal access

Recommend a Friend scheme

Qualifications

• Experience in a similar role within social care.
• Experience supporting people with learning disabilities and/or complex needs.
• Ability to manage budgets and financial information.
• Knowledge of relevant legislation and regulatory standards.
• Driver with a valid UK driving license is highly desirable.

Responsibilities

• Manage day-to-day operations of the service.
• Coordinate support hours and employee management.
• Assist in a solutions-led culture.
• Provide direct support and personal care.
• Act in the Service Manager's absence.

Skills

Experience in social care

Supporting people with learning disabilities

Managing budgets

Knowledge of legislation

Leadership ability

Positive risk taking

Staff recruitment

Continuous improvement

Driving license

Job description

Overview

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.

We have a brand new opportunity for a full time Assistant Service Manager to join our service in Coleman's Stairs, this is a supported living service based in Birchington, Kent. The service supports 3 brothers who have learning disabilities, autism and behaviours that challenge.

The role will include working alongside the Service Manager in the day to day running of this service including:

• Management and coordination of support hours and rota's.
• Effectively recruit, develop and manage employees in a fair and consistent manner.
• Assist the Service Manager to encourage a solutions led culture.
• Day to day support including personal care, cooking, cleaning and administering medication.
• Act as the Service Manager in their absence.
• Establish and maintain effective relationships and networks, internally and externally.

Our ideal Assistant Service Manager looks like this!

• Experience in a similar role within social care e.g. Assistant Manager, Deputy Manager, Supervisor, Team Leader etc.
• Experience supporting people who have learning disabilities and/or complex needs
• Experience of managing budgets and financial information
• Knowledge of sector relevant legislation regulatory bodies and their standards
• Ability to work with your Service Manager to manage and lead a successful and positive team.
• Understands the balance between keeping our people safe and positive risk taking.
• Stay up to date with policies and procedures to carry out and maintain safe and best practices.
• Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
• Work with your Service Manager to reinforce a positive culture of continuous improvement.
• Act as the Service Manager in their absence.
• To be able to take part in a management cover rota which could include day and night shifts.
• Driver with full UK valid driving licence is highly desirable - ability to travel to the service location and drive the service vehicle/s.

Your values should match ours:

• Respect: We treat people as we would wish to be treated ourselves.
• Excellence: We don't settle for okay, we are determined to achieve more.
• Integrity: We do the right thing, even if it takes more time and effort.
• Pride: The work we do is something we want to tell others we are part of.

If you would like to know more details about the role, please have a look at the role profile!

Benefits you can expect!

• GBP27,969 GBP1200 complexity enhancement
• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Benefits website.
• Paid annual leave (pro rata).
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme - earn up to GBP50.

Apply or get in touch with us today - we look forward to hearing from you.

As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.