Assistant Restaurant Manager (no late shifts)

Olympus Recruitment; West Byfleet; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality recruitment agency is seeking an Assistant Restaurant Manager in West Byfleet, England. The role emphasizes delivering excellent customer service and supporting the General Manager in daily operations and team leadership. Responsibilities include maximizing sales, coaching sales advisors, and ensuring compliance with health and safety standards. Ideal candidates will have management experience, strong communication skills, and a proactive attitude towards problem-solving and customer engagement. Join us to develop a rewarding career in a dynamic environment.

Qualifications

• Management experience demonstrating a lead by example attitude.
• Strong listening skills with a genuine desire to help others.
• Excellent prioritisation skills.

Responsibilities

• Provide the highest standards of customer service.
• Maximise sales by promoting products and services.
• Complete daily health and safety walk arounds.

Skills

Customer service

Sales promotion

Negotiation

Problem solving

Teamwork

Communication

Job description

Assistant Restaurant Manager

How You Can Make a Difference

Are you a people person looking to make a real difference? Do you have a "lead by example" management style? Are you driven to exceed targets? Our employees are the face and heart of our business. When customers visit a store, their experience starts with you. It's crucial that you'll have the eagerness to be warm and welcoming, making them feel looked after as soon as they walk in the door. We like to think of ourselves as 'people people'.

Using your brilliant people skills, you'll determine what our customers' situation is and provide the relevant solutions and support they need. Whether it be; putting your cracking sales skills to use by promoting our products or using your initiative to ensure services and standards are well maintained. With full training provided right from the start, once you step through our door you will be fully supported in your career.

What We Would Like From You

We love a bit of get up and go, so don't be afraid of getting stuck into your work with passion and enthusiasm. As an Assistant Restaurant Manager your main role is to support your General Manager in all aspects of running your store, in order to grow and develop your business.

Below are some of the key areas you will be required to fulfil:

• Provide the highest standards of customer service, in person, via email or phone
• Maximise sales at every opportunity through promoting the products and services available
• Be confident and comfortable negotiating day to day
• Complete daily health and safety walk arounds and help maintain the general cleanliness of the site
• Propose ideas for local marketing and assist with recruitment where necessary
• Carry out general administration tasks on our database (i.e. set up customer contracts and debt management)
• Take a flexible approach to working as part of a team or individually
• Take an equal share of responsibility by being a key holder and opening/closing your store
• Coach and develop your sales advisors
• Support your store manager in all aspects of running your store
• Support your store manager to grow and develop your business

Find More Out About Life With us!

Our ideal Assistant Restaurant Manager will demonstrate

• A "can do" attitude, not afraid of getting stuck into your work
• Management experience demonstrating a lead by example attitude
• Strong listening skills with a genuine desire to help others and learn
• The ability to problem solve whilst building rapport with customers and colleagues
• Excellent prioritisation skills and ability to make decisions
• Enthusiasm and consistency with the ability to work alone or within a team
• Hunger to improve and learn new skills and a flexible approach to your working hours