Assistant Restaurant Manager - Food & Drink

Hotel Indigo; City Of London; On-site; GBP 32,000; Full time

Job summary

A vibrant lifestyle hotel in West London is seeking an Assistant Restaurant Manager to support daily operations, motivate the team, and ensure exceptional guest experiences. The candidate should have experience in a supervisory role, knowledge of food and beverage service, and a passion for hospitality. Join our pre-opening team to create memorable dining moments and embrace local culture within a dynamic restaurant environment.

Benefits

Pension with company contributions

50% discount in all restaurants and Spa treatments

Team member and Friends & Family rates

Complimentary stay after passing probation

IHG Employee rate across 6000 hotels globally

Extensive discounts on benefits platform

Healthcare cash plan

Interest-free season ticket loan

Employee Assistance Programme

World-class development programmes

Bike to work scheme

Recommend a Friend incentive

Free meals on duty

Social squads and recognition schemes

Qualifications

• Dynamic, hands-on, and passionate about guest experience.
• Previous experience in a restaurant supervisor or assistant manager role.
• Knowledge of food and beverage service within a hotel or lifestyle setting.
• Great communication skills and the ability to lead a shift.
• Familiarity with reservation systems.
• Commercial awareness and the ability to drive team performance.
• A collaborative, people-first leadership style.
• Flexibility to work evenings, weekends, and holidays.
• A passion for local culture, food, and hospitality.

Responsibilities

• Support the Restaurant and Events Manager in overseeing daily operations.
• Motivate and guide the team to deliver exceptional service.
• Be present on the floor during peak hours to resolve guest concerns.
• Support stock management, team scheduling, and compliance.
• Collaborate on promotions and new concepts.
• Help manage costs and drive upsell initiatives.

Skills

Previous experience in a restaurant supervisor or assistant manager role

Knowledge of food and beverage service

Great communication skills

Familiarity with reservation systems

Commercial awareness

Collaborative leadership style

Flexibility to work evenings and weekends

Passion for local culture and hospitality

Tools

Opentable

Seven Rooms

Job description

Keep the energy flowing, one service at a time.

At Hotel Indigo K West Shepherd’s Bush, our restaurant isn’t just a place to dine – it’s a reflection of our neighbourhood’s bold character. We’re looking for an Assistant Restaurant Manager who’s ready to support the daily operation of our stylish restaurant, delivering memorable moments from breakfast through to dinner. If you’ve got a passion for service, leadership, and local flavour, this is your chance to help shape something special. So come and join our pre‑opening team, as we get ready to open our doors!

What’s Our Story?

Hotel Indigo is a lifestyle brand that celebrates the individuality of each neighbourhood. We embrace the spirit of Shepherd’s Bush: creative, cultural, and full of soul. Whether it’s a working breakfast, a laid‑back lunch, or a buzzing dinner service, we make every moment personal and inspired.

Annual salary: £31,600

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• IHG Employee rate across 6000 hotels globally
• Extensive discounts on our benefits platform
• Healthcare cash plan
• Interest‑free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World‑class development programmes, apprenticeships, and growth opportunities
• Bike to work scheme
• Recomend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood

• Lead with energy: Support the Restaurant and Events Manager in overseeing the daily running of the restaurant, ensuring high standards of service, style, and guest experience at all times.
• Inspire the team: Motivate and guide the team to work as one, delivering efficient, friendly, and on‑brand service.
• Be present on the floor: Jump in during peak hours to lead from the front, resolve guest concerns, and ensure smooth service flow.
• Own the details: Support with stock management, team scheduling, compliance, SOP adherence, and upholding brand and hygiene standards.
• Bring ideas to life: Contribute to promotions, activations, and new concepts in collaboration with the wider Food & Drink and Marketing teams.
• Support performance goals: Help manage costs, drive upsell initiatives, and support the Restaurant Manager in meeting key targets.

What’s Your Story?

You’re dynamic, hands‑on, and passionate about guest experience. You’ll thrive in this Assistant Restaurant Manager role if you bring:

• Previous experience in a restaurant supervisor or assistant manager role
• Knowledge of food and beverage service within a hotel or lifestyle setting
• Great communication skills and the ability to lead a shift
• Familiarity with reservation systems (e.g. Opentable, Seven Rooms, etc.)
• Commercial awareness and the ability to drive team performance
• A collaborative, people‑first leadership style
• Flexibility to work evenings, weekends, and holidays
• A passion for local culture, food, and hospitality

If you’re ready to step into a leadership role in one of West London’s most exciting dining destinations, we want to hear your story. Join us as Assistant Restaurant Manager at Hotel Indigo K West Shepherd’s Bush, and help us serve up hospitality with creativity, warmth, and a local twist.