Assistant Registry Officer (Programmes)

Cardiff Metropolitan University; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading university in the UK seeks a Registry Assistant (Programmes) to maintain student records and support Examination Boards. This role requires strong communication and organizational skills to deliver a high-quality administrative service. The right candidate will have experience with registration systems and thrive in a fast-paced environment. Great benefits include generous leave and a supportive community. Opportunities for personal and professional development are also provided.

Benefits

25 days annual leave

Local Government Pension Scheme

Family friendly policies

Access to sports facilities

Wellbeing support

Qualifications

• Experience in using a student registration or assessment record system.
• Experience in a similar administrative role within a service environment.
• Ability to thrive under pressure and meet deadlines.

Responsibilities

• Maintain student records and profiles accurately.
• Process bulk information alongside Registry Officers.
• Run reports for data management and cleansing activities.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Team collaboration

Tools

Student registration system

Job description

We’re looking for a Registry Assistant (Programmes) who’s ready to make a real impact. You will play a pivotal role in maintaining the integrity of our student records, supporting Registry Officers (Programmes), and collaborating with colleagues across our academic Schools. You will help us to deliver a high-quality service for Examination Boards — both in the UK and with our transnational (TNE) partners.

We’re looking for someone who brings curiosity, creativity and confidence to their work — someone who can innovate in how they manage and prioritise tasks, build trusted relationships, and contribute to an inclusive and supportive environment. In this role, you’ll provide proactive, solutions-focused administrative support before and after Exam Boards, ensuring accuracy and excellence even when deadlines are tight.

Comfortable with working in a fast-paced team, you will be an enthusiastic and friendly professional with excellent communication and interpersonal skills coupled with a commitment to providing an excellent student experience.

You’ll pay a key role in supporting the student and staff experience by:

• Supporting the maintenance of student records and profiles in the student record system in compliance with regulations and procedures. This will primarily involve mark entry and post-Examination Board updates to specified deadlines.
• Working collectively with the Registry Officers (Programmes) and line management to process bulk information, such as assessment and enrolment data.
• Running reports for various stakeholders to undertake data management and cleansing activities on student records, ensuring students have accurate information available to them.
• Liaising with Cardiff Met staff in the Academic Schools and other Support Units to promote good relationships to enable compliance with deadlines for Examination Boards and student results for home and transnational education programmes.
• Ensuring students and staff receive a high-quality service from Registry Services.

What You’ll Bring

With the ability to thrive under pressure, you’ll be able to meet strict deadlines while prioritising and managing your workload with efficiency. Your attention to detail will ensure accuracy in student records and processes. Your organisational skills will enable you to manage multiple tasks effectively to meet tight deadlines. Your excellent verbal and written communication skills enable you to build meaningful and professional interactions with students and staff. Your collaborative approach and willingness to support colleagues.

Additionally you’ll:

• have experience of effectively using a student registration and assessment record system, or similar record system.
• experience of working in a similar role in a service environment.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

We Offer Excellent Benefits Such As

• Annual leave of 25 days, rising to 30 days after 1 year’s service, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies - take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Award winning sports and fitness facilities with subsidised membership and cycle to work salary sacrifice scheme.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us

For more information about the role please contact Gareth Evans on [e-mail] or feel free to contact Aleksandra Janusiewicz, the Recruitment Advisor supporting this vacancy on [e-mail].

All applications must be submitted online.

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.