Assistant Pension Administration Manager

BranWell Ford Associates Limited; Croydon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A forward-thinking consultancy in the UK is seeking an Assistant Administration Manager to lead and support a skilled team in Defined Benefit pension administration. The candidate will manage workflows, ensure high-quality delivery, and mentor others while enjoying competitive salary and flexible working options. Ideal candidates will have strong DB knowledge and proven leadership skills.

Benefits

Competitive salary

Market-leading bonus scheme

Full study support

Ongoing career development

Hybrid and flexible working options

Qualifications

• Strong experience in Defined Benefit pension administration.
• Proven leadership or deputy team lead experience.
• Excellent communication and client relationship skills.

Responsibilities

• Lead and mentor a skilled team, ensuring work meets service levels.
• Review and approve complex member cases and reports.
• Represent your team at client and trustee meetings.
• Drive continuous improvement in administration processes.

Skills

DB pension administration

Leadership

Client relationship skills

Deadline management

Job description

Assistant Administration Manager

CB18765

Ready to take the next step in your pensions career? This role offers the chance to lead, develop, and make an impact within a forward‑thinking consultancy that values quality, collaboration, and professional growth.

You’ll oversee the delivery of high‑quality Defined Benefit administration, managing workflow, supporting your team, and ensuring every task meets the highest standards. You’ll be trusted to take ownership, not micromanaged, and recognised for the value you add.

What You’ll Do

• Lead and mentor a skilled team, ensuring work meets service levels and scheme rules.
• Review and approve complex member cases and reports.
• Represent your team at client and trustee meetings.
• Drive continuous improvement and identify opportunities for added value.
• Stay up to date with technical and scheme changes affecting your portfolio.

What You’ll Bring

• Strong experience in DB pension administration.
• Proven leadership or deputy team lead experience.
• Excellent communication and client relationship skills.
• Confidence managing deadlines and mentoring others.

What’s On Offer

• Competitive salary plus a market‑leading bonus scheme.
• Full study support and pay increases for exam success.
• Ongoing career development and tailored training.
• A supportive, people‑first culture that recognises hard work and celebrates success.
• Hybrid and flexible working options.

If you’re an experienced pensions professional ready to take the next step leading people, shaping delivery, and being part of a team that values excellence, we’d love to hear from you.