Assistant Ophthalmic Vision Science Practitioner - Hoxton

Moorfields Eye Hospital NHS Foundation Trust; Greater London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A leading healthcare provider in Greater London seeks an Assistant Ophthalmic Vision Science Practitioner to support patient care and manage appointments. The role involves extensive training in ophthalmic imaging while earning a salary between £30,546 and £32,207 per annum. Candidates with good communication skills and a commitment to completing a healthcare apprenticeship are encouraged to apply. This position offers valuable experience in an NHS setting with a supportive team environment.

Benefits

Salary including High-Cost Area Supplement

Opportunity to join the NHS Pension Scheme

Free 24/7 independent counselling service

Learning and development opportunities

Access to Blue Light Card and other NHS Discount Schemes

Qualifications

• Demonstration of working in a team.
• Experience working in a NHS/private healthcare setting.
• Minimum one year experience in a customer service/front facing role.

Responsibilities

• Greet patients and manage patient flow.
• Support qualified staff in the assessment of health needs.
• Maintain effective communication with patients and colleagues.

Skills

Good communication skills written and verbal

Ability to use Microsoft packages

Education

GC/GCSE (or equivalent) Maths and English (Grade C or above)

Willingness to complete level 2 healthcare apprenticeship

Job description

Moorfields Eye Hospital NHS Foundation Trust

Assistant Ophthalmic Vision Science Practitioner - Hoxton

The closing date is 21 December 2025

Have you always wanted an opportunity to start a career in healthcare but were unsure of how? Do you want a meaningful career that will make a real difference to people's lives? Could your excellent customer services skills be translated into excellent patient care? If so, this may be for you.

We have a fantastic opportunity to join our dedicated team of skilled Ophthalmic Vision Science Practitioners (OVSP).

As an Assistant Ophthalmic Vision Science Practitioner, you will be trained to work within Ophthalmic Imaging, a specialised form of medical photography dedicated to the recording and treatment of many disorders of the eye.

In this role you will earn as you learn and gain valuable work experience. There is not a requirement to have previously worked within the NHS or ophthalmology however you must be willing to study towards a level 2 healthcare apprenticeship.

You will follow a comprehensive structured training programme that could start your career path. There many career routes you may not have been aware of and we encourage staff to explore areas of interest.

Main duties of the job

As an Assistant Ophthalmic Vision Science Practitioner, you will greet patients, manage patient flow and ensure everyone has an excellent experience during their appointment, treating them with dignity and respect at all times.

You will be trained to undertake a range of routine ophthalmic imaging procedures on medical devices and support qualified staff in the assessment of health needs and the delivery of care for patients, including clinical risk assessment.

This role also involves working collaboratively with others as part of the multi-disciplinary team, assisting clinical staff in delivering high quality patient care.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement (for London based roles)
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Job responsibilities

MAIN RESPONSIBILTITES

The post holder works as part of a team under supervision and will:

Participate in the delivery of patient centred care, always maintaining a compassionate and professional attitude.

Contribute to the ward/clinic/department/organisation

Support senior staff in the provision of a caring and safe environment

Demonstrate competence in generic and specialist skills following the completion of the appropriate training and education and within twelve months from commencement in role

Function at a competency level in line with the requirements of the post and achieve and maintain both mandatory and statutory training requirements associated with the role.

Clinical Practice

Support qualified staff in the assessment of health needs and the delivery of care for a number of individuals or groups of patients, including clinical risk assessment

Work collaboratively with others as part of the multi-disciplinary team, clinical staff in duties associated with patient care

Treat patients with dignity and respect and maintaining their confidentiality both inside and outside the hospital environment.

to be competent in undertaking a routine ophthalmic imaging procedure on medical devices, the provision of clinical work and any related tasks following formal training under Moorfields Ophthalmic Vision Science practitioners technical competency framework and where needed provide appropriate support for newly appointed staff

Be responsible for the initial reporting of faulty equipment and follow-up repairs, keeping the supervisor or nurse in charge informed ensuring the clinical areas are prepared and maintained throughout the day

Liaise effectively with all stakeholders in the care process including carers and relatives as well as to support colleagues to ensure patients receive care in a timely manner during their visit to any site under the care of Moorfields

Respond appropriately to emergency situations

Act as a chaperone when required

Manage patient flow by monitoring patient times along the patient journey. Report any delays to the supervisor or nurse in charge. Ensure those patients that require special assistance are monitored and supported

Ensure effective handover of patients between shifts/healthcare professionals /departments using a range of communication aids such as verbal handover/ safety huddle/ written documentation/referral

To assist or attend patient basic care where required

Give clear and concise explanation and test instructions to ensure maximum patient understanding and co-operation, taking into account patients who have visual impairment, hearing loss, physical or mental disabilities, learning difficulties, different age groups, cultural differences and non-English speaking patients

Observe and report to senior staff any change in a patients physical and psychological condition

Obtain verbal consent from the patients before any clinical intervention is undertaken, where this is not given report this to senior staff

Ensure any safeguarding concerns are raised with team leader / nurse in charge

Be an active participant in providing education and health promotion advice to patients and their carers

Support patients and/or relatives that are in need of assistance

Identify and act upon acutely unwell members of the public and/or colleagues according to their BLS training.

Professionalism

Maintain and update relevant knowledge and skills, undertaking and completing further training and academic qualifications as appropriate to the role and service requirements

Adhere to all trust policies, guidelines and standards ensuring a high standard of personal and professional behaviour and dress is maintained at all times whilst acting as an ambassador for the trust and a role model to others

Manage own time effectively, ensure good time keeping in relation to shift commencement and breaks

Maintain professional boundaries and working relations with patients and colleagues,

The post holder may be deployed/expected to work in any part of the organisation should the need arise to ensure patient safety is maintained

Communication

Communicate clearly and appropriately with patients, their relatives/friends, colleagues and all other members of the multidisciplinary team, including responding to queries, answering the phone, taking messages, and passing on written and verbal informationIdentify patients individual communication needs and assure correct communication support is provided to those who need using available translating services

To comply with the trust information governance policy and patients confidentiality

Provide patients with information and advice ensuring that the information provided is in a format which meets their needs e.g. large,

Braille or other languages, complying with AIS standards

Maintain a high standard of professional behaviour and ensure effective communication with all members of the multi-disciplinary team, patients, carers and relatives, mindful of own and others body language and barriers which may affect communication

Participate in discussions about patients care and ward/clinic/departmental issues at safety huddle /handover meetings

Person Specification

Education / Qualifications

• GC/GCSE (or equivalent) Maths and English (Grade C or above)
• Willingness to complete level 2 healthcare apprenticeship

Experience

• Demonstration of working in a team
• Experience working in a NHS / private healthcare setting
• Minimum one year experience in a customer service / front facing role

Knowledge

• Understanding of equal opportunities
• Providing good care

Skills / Abilities

• Good communication skills written and verbal
• Ability to use Microsoft packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Moorfields Eye Hospital NHS Foundation Trust

£30,546 to £32,207 a yearper annum incl. HCAS