Assistant Meetings and Events Manager

RBH; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel management group in Liverpool is seeking an experienced Assistant Meetings and Events Manager to lead event coordination and execution. The role demands strong leadership and organizational skills, along with a passion for luxury hospitality. You will be responsible for ensuring flawless event delivery from initial planning to post-event follow-ups, maintaining brand standards, and mentoring a dedicated team.

Benefits

Discounted hotel rates

Flexible working hours

Free meals on duty

Extra day holiday for birthdays

Qualifications

• Proven experience as an Events Manager in a luxury hotel or venue, preferably 4* or 5* standard.
• Strong knowledge of wedding planning, VIP protocol, and conference logistics.
• Exceptional organizational and time management skills.

Responsibilities

• Lead the coordination and execution of a wide variety of events.
• Be the main point of contact for clients from initial enquiry through to post-event follow-up.
• Manage and mentor the events team to ensure consistent high performance.

Skills

Event management

Leadership

Communication

Problem-solving

Organizational skills

Tools

Event management systems

Microsoft Office

Job description

Overview

JOIN OUR FAMILY
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

An exciting opportunity has arisen at The Municipal Hotel & Spa MGallery Liverpool to join our family as Assistant Meetings and Events Manager.

At The Municipal part of the M Gallery brand sitting within RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

We opened The Municipal Hotel Liverpool M Gallery in May 2023 and have reset the clock within this historic building, bringing it back to life. We create memorable moments for all life enjoyers to experience unique stories from the past but also to write their own astonishing tales of the future. We boast 178 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. Its iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary including a pool, will offer everyone the place to have the time of their lives, reset the clock and embark upon their own magical journey…

The Exciting Opportunity

Our Meeting & Events spaces are home to unforgettable weddings, high-profile VIP functions, stylish private dinners, and professional conferences. We are now seeking a passionate and experienced Assistant Meeting & Events Manager to join our team and bring our events to life with impeccable organisation and flair.

As the Assistant Meeting & Events Manager, you will be the driving force behind the planning, coordination, and seamless execution of all hotel events – from intimate private functions to large-scale, high-profile occasions. You will lead from the front, delivering exceptional guest experiences that reflect the sophistication of the MGallery brand. This is a hands-on role that requires strong leadership, attention to detail, and the ability to command a room with confidence and professionalism.

A Day in the Life of an Assistant M&E Manager at The Municipal

What you\'ll be doing...

Reporting to the Food and Beverage Operations Manager, you can expect your working day to include the following:

Key Responsibilities

• Lead the coordination and execution of a wide variety of events including VIP events, weddings, large social gatherings, corporate meetings and small conferences.
• Be the main point of contact for clients from initial enquiry through to post-event follow-up, ensuring all requirements are delivered with excellence.
• Command a room – confidently manage live events, ensuring flawless service and handling any issues with poise and professionalism.
• Maintain and uphold MGallery brand standards in every aspect of event delivery.
• Collaborate with the Sales, Food & Beverage, Kitchen, Front Office and Spa teams to ensure a seamless guest journey.
• Manage and mentor the events team to ensure consistent high performance.
• Monitor event feedback and continuously improve processes and guest satisfaction.
• Support the wider Food & Beverage department during quieter event periods – demonstrating flexibility and a true team-player attitude.

About You

• Proven experience as a Events Manager / experienced Events Leader in a luxury hotel or venue, preferably 4* or 5* standard.
• Strong knowledge of wedding planning, VIP protocol, and conference logistics.
• Exceptional organisational and time management skills – able to handle multiple events simultaneously.
• Natural leadership presence with the ability to take charge and inspire confidence in clients and team alike.
• A calm and proactive problem-solver with excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends and holidays as needed.
• Strong administrative skills and confident in change management – confident with event management systems and Microsoft Office.
• Passionate about luxury hospitality and creating memorable guest experiences within the field of Meetings and Events.

What We Offer

• When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?
• You will have access to a benefits package we believe truly works for our people and enhances our overall culture... To learn more about our full benefits package, click here to watch our RBH employee benefits video.

EQUAL OPPORTUNITIES

• RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail].

Apply now. Let your passion shine. #MGallery #MGalleryMoments