Assistant Manager - UK

Zizzi; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular Italian restaurant chain in Greater London is looking for an enthusiastic Assistant Manager to oversee operations when the General Manager is away. In this role, you'll manage shifts, lead your team with a focus on excellent customer service, and ensure the restaurant maintains high standards. Ideal candidates should have prior experience in hospitality and a passion for food. This position offers opportunities for growth and various employee perks including discounts and holidays.

Benefits

50% discount at Zizzi & ASK Italian

Free and discounted meals during shifts

Employee Assistance Programme

28 days holiday

Company pension contributions

Cinema and travel discounts

Qualifications

• Prior experience in a hospitality setting with management responsibilities.
• Strong communication and leadership skills.
• Passionate about food and customer service.

Responsibilities

• Manage shifts and oversee team operations.
• Ensure high standards of customer service are met.
• Monitor business performance and financial targets.
• Maintain restaurant cleanliness and presentation.

Skills

Team Management

Customer Service

Food Preparation

Financial Monitoring

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

What you'll get :

• Treat yourself and your friends with 50% Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
• Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
• Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
• Time for a break with 28 days holiday (pro rata)
• Plenty of opportunity to develop and progress your career if that's what you want
• Plan for the future with Company pension contributions

Zizzi Assistant Managers have a big role to play. Here's a taster :

• When the General Manager is away, you're in charge. Running shifts, managing the team, giving great feedback and ensuring your team bring our culture and values to life.
• Live and breathe the key ingredients of the Zizzi customer service journey and coach your team to do the same.
• Become an expert, as well as being hugely passionate about our menu. Italian food is at the heart of what we do, and you'll ensure that only perfect plates of food leave your kitchen.
• Support the General Manager to make sure you smash your financial targets, and monitor business performance.
• Take responsibility for making sure the restaurant is always Looking Fabulous.

And you do all that through our Zizzi Values - its what matters to us

Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.

Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.

Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.

Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.

Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.