Assistant Manager - Lead Customer Care & Team Growth

Boots; Hull and East Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail and pharmacy chain is seeking an Assistant Manager in Hull and East Yorkshire. You will support the Store Leader in delivering excellent customer care and operational standards. Responsibilities include leading your team to achieve business growth, develop team's performance, and ensure effective retail operations. The ideal candidate will have experience in customer service and team management. Enjoy benefits like a retirement savings plan, discounts, and a flexible benefits scheme.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling and support

Qualifications

• Experience leading a team within a customer facing setting.
• Understanding of how to achieve performance goals through inspiring and coaching a team.
• Collaborative personality able to succeed in team-centred environment.

Responsibilities

• Lead team to deliver business growth through customer and patient care.
• Responsible for team performance and development.
• Deliver efficient retail and pharmacy business ensuring stock availability.
• Conduct reviews, audits, and risk assessments for safety.
• Interpret data and trends to respond to customer needs.

Skills

Team leadership

Customer service

Coaching

Collaboration

Job description

A leading retail and pharmacy chain is seeking an Assistant Manager in Hull and East Yorkshire. You will support the Store Leader in delivering excellent customer care and operational standards. Responsibilities include leading your team to achieve business growth, develop team's performance, and ensure effective retail operations. The ideal candidate will have experience in customer service and team management. Enjoy benefits like a retirement savings plan, discounts, and a flexible benefits scheme.