Assistant Manager: Lead Coffee Team & Customer Service

Compass Group PLC; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service provider is looking for an Assistant Costa Coffee Manager in York. This role involves supporting the daily operations of a busy café, ensuring exceptional customer service while leading a motivated team. Ideal candidates should have supervisory experience and strong interpersonal skills, ready to inspire their team and manage store tasks effectively. Join to benefit from competitive pay, development opportunities, and various employee perks. This position is integral to maintaining high service quality in a healthcare environment.

Benefits

Contributory pension scheme

Career development programs

Quick access to Digital GP

Exclusive travel discounts

Grocery shop discounts

Cinema ticket discounts

Cash rewards for spending

Free wellness classes

Qualifications

• Previous experience in a supervisory or team leader role in a café, retail, or catering environment.
• Reliable, well-presented, and able to work under pressure.
• A team player with initiative and high standards of hygiene.

Responsibilities

• Support the Manager in daily store operations.
• Lead and motivate the team to deliver exceptional service.
• Assist with staff rotas and stock management.
• Ensure the café is clean and compliant with health standards.
• Manage cashing-up and record keeping.
• Maintain a positive team atmosphere.
• Step up in the Manager's absence.

Skills

Strong communication

Leadership skills

Customer service focus

Ability to work under pressure

Job description

A leading food service provider is looking for an Assistant Costa Coffee Manager in York. This role involves supporting the daily operations of a busy café, ensuring exceptional customer service while leading a motivated team. Ideal candidates should have supervisory experience and strong interpersonal skills, ready to inspire their team and manage store tasks effectively. Join to benefit from competitive pay, development opportunities, and various employee perks. This position is integral to maintaining high service quality in a healthcare environment.