Assistant Manager: Growth-Driven Customer Experience Leader

Welcome Break; Odsey; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading motorway service operator is seeking an Assistant Manager to support the Unit Business Manager in running the unit. The role involves driving sales, managing a team, and delivering exceptional customer service. Candidates should have supervisory experience in customer service and be passionate about leadership. The position offers a competitive salary of up to £25,000, with additional bonuses, a meal allowance, and numerous benefits including employee discounts and structured career training.

Benefits

£10 on shift meal allowance

30 days’ holiday increasing with service

Employee discounts at various retailers

Contributory pension after 3 months

Structured career path and training

Free on-site parking

Generous hotel room discounts for employees and family

Qualifications

• Experience in a supervisory or management role in customer service.
• Passionate about delivering great customer service.
• Ability to motivate others and lead by example.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Drive sales and profitability.
• Provide training and career development support.

Skills

Customer service experience

People management

Multi-tasking

Business-mindedness

Sales focus

Job description

A leading motorway service operator is seeking an Assistant Manager to support the Unit Business Manager in running the unit. The role involves driving sales, managing a team, and delivering exceptional customer service. Candidates should have supervisory experience in customer service and be passionate about leadership. The position offers a competitive salary of up to £25,000, with additional bonuses, a meal allowance, and numerous benefits including employee discounts and structured career training.