Assistant Manager Gillingham

Zachary Daniels Recruitment; Chatham; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading retail firm in Gillingham is seeking an ambitious Assistant Manager to support the Store Manager in driving sales and customer engagement. The ideal candidate will have experience in retail management, be a hands-on leader, and possess strong organizational and communication skills. This role offers clear progression opportunities within a dynamic and fast-paced environment.

Qualifications

• Proven experience as an Assistant Manager or similar in retail.
• Hands-on leadership on the shop floor.
• Strong organizational and communication skills.

Responsibilities

• Support the Store Manager and lead a team.
• Drive exceptional customer service.
• Oversee stock control and compliance standards.

Skills

Experience in retail management

Leadership skills

Customer service orientation

Organizational skills

Communication skills

Job description

Join a Market-Leading Retailer | Assistant Manager | Gillingham

Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big.

About the Role

As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management.

Key Responsibilities

• Take ownership of a department and step up as Duty Manager when required
• Support the Store Manager in delivering KPIs : sales, shrinkage, and wage control
• Drive exceptional customer service and team engagement
• Oversee stock control, merchandising, and compliance standards
• Ensure Health & Safety procedures are always followed
• Analyse store data to identify areas for improvement and growth

What We're Looking For

• Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment
• A hands‑on leader who thrives on the shop floor and motivates others
• Strong organisational and communication skills
• Passionate about customer service and hitting targets
• Proactive a...