Assistant Manager - GBK Lakeside

Gourmet Burger Kitchen - Boparan Restaurant Group Careers; Grays; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality group in the United Kingdom is seeking a passionate Assistant Manager to join the Gourmet Burger Kitchen team in Grays. This role involves supporting the General Manager, leading operational activities, and ensuring exceptional customer experiences. Candidates should have supervisory experience, excellent people skills, and a genuine passion for food. This position offers exciting career development opportunities, flexible working, and additional perks including discounts and rewards.

Benefits

50% off total bill for up to 5 friends

Exclusive discounts through BRG Spark App

20% off at Carluccio’s

Access to advanced pay via Wage Stream

Bonus scheme for referrals

Opportunities for career development

Flexible working opportunities

Qualifications

• Experience in a supervisory or management role, ideally in the hospitality industry.
• Natural leadership abilities to support and motivate the team.
• Excellent interpersonal skills for customer and team interactions.
• Basic understanding of business operations and eagerness to learn more.
• Enthusiasm for great food, particularly gourmet burgers.

Responsibilities

• Support the General Manager in leading and inspiring the team.
• Oversee daily operations to ensure a welcoming atmosphere.
• Implement strategies to boost sales and manage costs.
• Ensure a brilliant customer experience from entry to exit.
• Take charge in the absence of the General Manager.
• Help create an enjoyable environment for customers and staff.

Skills

Supervisory experience

Leadership potential

People skills

Business acumen

Passion for food

Job description

Overview

Looking for Your Next Big Break? Become Our Next Assistant Manager.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

✅ Honest – Acting with integrity in everything we do.
✅ Hardworking – Giving our best, every day.
✅ Hungry – Always striving for growth and excellence.
✅ Heart – Caring deeply about our people, our guests, and our communities.

Why GBK?

At Gourmet Burger Kitchen (GBK), we believe in epic burgers, vibrant vibes, and unforgettable experiences. We’re looking for an Assistant Manager who shares our passion for great food, people, and leadership.

What You’ll Be Doing

• Support the Team: Work alongside the General Manager to lead and inspire the team, ensuring top-notch service and that every customer leaves satisfied.
• Keep the Burgers Rolling: Help oversee daily operations, from making sure our kitchen runs smoothly to keeping the atmosphere lively and welcoming.
• Drive the Business: Assist in implementing strategies to boost sales, manage costs, and keep GBK the go-to spot for burger lovers.
• Customer Experience: Play a key role in ensuring our guests have a brilliant time, from the moment they walk in to the last bite of their burger.
• Step Up When Needed: Be ready to take charge in the General Manager’s absence, showing your leadership skills and keeping everything on track.
• Contribute to the Vibe: Help create a fun, relaxed environment where customers and staff alike enjoy their time.

What You Bring

• Experience: You’ve got some experience in a supervisory or management role, ideally in the hospitality industry.
• Leadership Potential: You’re a natural leader, ready to support and motivate your team while learning from the best.
• People Skills: You’re great with people, whether it’s helping customers or supporting your colleagues.
• Business Know-How: You understand the basics of running a successful business and are eager to develop these skills further.
• Passion for Food: You love good food, especially a cracking burger, and you’re excited to share that enthusiasm with others.

What’s in It for You

We’re not just offering a job; we’re offering a career full of excitement and growth:

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

Ready to Take the Next Step?

If you’re a people-focused, food-loving professional looking to grow your career in hospitality, we want to hear from you! Apply now to join the Gourmet Burger Kitchen family as our new Assistant Manager and help us serve up something special.

Gourmet Burger Kitchen (GBK) at Lakeside is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.