Assistant Manager D

The Moat House Inn; Arrow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charming local pub in England seeks an Assistant Manager to lead a vibrant team and ensure exceptional customer service. The ideal candidate will have strong leadership skills, effective decision-making abilities, and the capacity to thrive in a busy atmosphere. You will play a pivotal role in shaping the customer experience while fostering a collaborative team environment. Join us for a fulfilling career in the hospitality industry that values your personal growth.

Benefits

25% discount on food and drink

Access to personal and professional growth programs

Fair share of tips

Discounted hotel stays

Healthcare Cash Plan

Induction and training

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader managing the daily operations.
• Confident manager with great decision-making skills.

Responsibilities

• Drive exceptional customer service.
• Manage the day-to-day running of the business.
• Train and develop team members.

Skills

Customer service

Leadership

Decision-making

Communication

Fast-paced environment

Job description

Passion for exceptional customer service and drive to lead by example this is the perfect position for you.

Join Lovely Pubs:

Where individuality is celebrated, and community is at the heart of everything we do. At Lovely Pubs, we are not just offering a job, we are inviting you to be part of our growing family, where your true self is valued.

The Moat House Inn in Alcester is a busy country pub full of character and charm, nestled in the heart of a warm, welcoming local community. It perfectly blends traditional pub coziness with a vibrant, lively atmosphere that keeps locals and visitors coming back! Our food offering is a true celebration of hearty, satisfying dishes. From classic pub favourites, comforting pies, tasty fish and chips and succulent Sunday roasts - to mouth-watering wood-fired pizzas there’s something to delight everyone.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.