Assistant Manager (38728)

China-Britain Business Council; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail company in Milton Keynes is looking for an experienced Assistant Store Manager. This role involves leading a team, ensuring excellent customer service, and managing store performance. Candidates should be adaptable leaders with a passion for health and wellness. The position offers competitive hourly pay, potential for professional development, and various employee perks, including discounts and well-being support.

Benefits

Up to 28-days Annual Leave

25% discount in store and online

Life Assurance

Access to ‘Wellhub' with gyms and apps

Employee Assistance Programme

Qualifications

• Experience in retail or customer service is preferred.
• Ability to coach and communicate effectively with team members.
• Passion for health and wellness is a plus.

Responsibilities

• Lead and motivate a high-performing team.
• Drive commercial performance and manage store operations.
• Ensure outstanding customer service and team development.

Skills

Leadership

Customer service

Team motivation

Commercial awareness

Technology usage

Job description

Store Location:Midsummer Arcade Centre, Milton Keynes

Working Pattern: 38.75 hours per week

Hourly Rate: £13.85 per hour

Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow? At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities.

What you'll do:

• Partner with your Store Manager to lead and motivate a high-performing team.
• Coach colleagues to deliver world-class service and build lasting customer relationships.
• Maintain a customer-first approach, ensuring the store runs smoothly and efficiently.
• Drive commercial performance by managing sales, cost control, and operational excellence.
• Ensure stock accuracy, visual standards, and promotional execution are always on point.
• Uphold high standards of compliance, safety, and wellbeing across the store.
• Support recruitment, onboarding, and development to help your team perform at their best.
• Complete product training and keep up to date with new health and wellness trends.
• Complete our Qualified to Advise training, so you can support customers with trusted expertise.

Who you are:

• A confident and adaptable leader who thrives in a fast-paced retail environment.
• A clear communicator who can coach, motivate, and build trust within your team.
• Commercially aware, with a focus on achieving goals and improving store performance.
• Passionate about health, wellness, and continuous learning.
• Experienced in retail or customer service, with the ambition to take the next step in leadership.
• Comfortable using technology to enhance customer experience and manage day-to-day operations.

What we offer:

• Up to 28-days Annual Leave
• 25% discount in store and online (plus free delivery)
• Life Assurance
• Exclusive discounts on well-known brands
• Access to ‘Wellhub' with gyms, studios and wellbeing apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build anorganisation with belonging at its heart – making health and wellness a way of life for everyone.

Ready to take the next step in your retail career?

Apply today and become an Assistant Manager at Holland & Barrett, where your leadership helps shape a healthier, happier world.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.