Assistant Manager

Rick Stein; Newquay; On-site; GBP 31,000 - 36,000; Full time

Job summary

A well-known restaurant chain in Newquay is seeking an experienced Assistant Restaurant Manager to lead their team and ensure high standards of customer service. The ideal candidate will have previous supervisory experience and a passion for the hospitality industry. Offering a salary of £31,000 plus tips and various employee benefits, this role is essential in delivering memorable dining experiences. Join us and grow your career in a supportive environment with a focus on team spirit and personal development.

Benefits

Staff discounts

Brilliant tips

28 days paid holiday

Free meal for two after one year

Pension scheme

Employee Assistance Programme

Qualifications

• Experience as a supervisor, assistant manager or senior waiter.
• Strong customer service skills and ability to motivate a team.

Responsibilities

• Support running the restaurant and ensuring guest satisfaction.
• Deliver high service standards and motivate your team.
• Review customer feedback and make improvements.

Skills

Customer Service

Team Leadership

Time Management

Job description

Assistant Restaurant Manager

• Pay £31,000 per year
• Plus up to £5,000 per year in tips (paid weekly, based on last years earnings), giving total potential earnings of £36,000 per year.
• Flexible shifts
• A Top 100 Best Companies to work for

We’re looking for an Assistant Restaurant Manager to work in our Rick Stein restaurant and takeaway overlooking the iconic Fistral Beach in Newquay, Cornwall.

We see ourselves as being in the 'cheering up industry' trying to make people smile with great food, drink and experiences. As we are in the Top 25 Best Hospitality Companies to Work For, we think we are pretty good at making our team smile too. We believe in supporting our teams and embracing diversity and as such are a Disability Confident Committed Employer.

Family is the foundation of our business, and we understand the importance of work / life balance and flexibility.

What you’ll be getting up to

• Supporting with running our restaurant and making our guests smile
• Delivering the highest standard of service and demonstrating the ability to wow our guests
• Motivating your team by providing excellent support and training
• Inspiring confidence in your team by listening to feedback and making improvements
• Reviewing customer feedback, communicating to the team and rewarding as appropriate
• Effectively planning and delegating activities to your team and maintaining our high standards

You’ll need to have worked as a supervisor, assistant manager or senior waiter before.

Check us out!

Want to know what it's like to work here?

Check out our 'Life at Steins' media channels.

Instagram: @lifeatsteins_

TikTok:

Grow your career with us

We're not just passionate about food, we're passionate about developing our people too. We’ll help you reach your potential with :

• Food and wine tastings, supplier visits and more to develop your knowledge
• Support, guidance and training from your manager
• Opportunities to work in different parts of our business

Encouragement to apply for a promotion when the time is right

Benefits

• Staff discounts. You'll get discount in our restaurants, shops and online and discounted hotel stays and cookery courses.
• Brilliant tips. On top of your salary you'll earn tips, paid weekly into your bank.
• Holiday. You'll get 28 days paid holiday every year which increases after 2 years.
• Free meal for two. After one year with us, you'll get a complimentary 3 course meal for two people in one of our restaurants every year.
• Pension scheme. To help save for your future, you’ll be automatically enrolled in our pension scheme after your first 3 months.
• Employee Assistance Programme. Wellbeing and engagement platform offering support, counselling sessions and retail discounts online and on the high street.

Our Story

Rick and Jill Stein started our family run business back in 1975, and today we employ over 600 happy staff across restaurants, hotel rooms, cookery school and retail. Rick and Jill are still heavily involved in the business, as are their three sons Ed, Jack and Charlie, and they want this to be the best place you’ve ever worked.

Our Values

We are proud to be a values-led company which you will learn more about upon joining us, the values that we live and breathe here at

• Hospitality is from our hearts.
• Enjoy learning & improving.
• Right thing, right way.
• Bring out the best in each other.
• Show great team spirit.

Good to know...

• Parking – There is plenty of free parking available in Newquay town centre
• Travel to work – We are a 10 minute walk from the bus station and a 20 minute walk from the train station

Say hello

We'd love to hear from you- to apply, please email your cv to kim.braithwaite[at] or click apply to submit a quick application.

If you would like any additional support or need any reasonable adjustments at any stage, please let us know.

Rick Stein Fistral is casual and laid-back serving Rick’s famous fish & chips as well as Indian takeaway with dishes inspired by Rick’s travels. Perfectly positioned overlooking fistral beach and bustling with hungry visitors.