Assistant Manager

Chestnut Group; Newmarket; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality group in Newmarket is seeking an experienced Assistant Manager to drive financial performance and enhance guest experience. Responsibilities include leading teams, recruiting, and cash management. Ideal candidates are enthusiastic and committed to delivering high standards in a welcoming environment. Benefits include incentives, discounts, and flexible hours.

Benefits

Team & Individual Incentives

Bonus Schemes

Employee Assistance Programme

Team Discounts

Discounted Overnight Stays

Free Meal on Duty

Flexible Hours

Learning & Development

Qualifications

• Enthusiastic individuals passionate about high-quality, locally sourced ingredients.
• Strong commitment to delivering a fantastic guest experience.
• Team players with a focus on a warm atmosphere.

Responsibilities

• Lead and inspire the team to achieve high service standards.
• Collaborate with management for seamless guest experience.
• Recruit, train, and develop team members.

Skills

Enthusiasm for locally sourced ingredients

Commitment to guest experience

Team player

Willingness to grow skills

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. The The Packhorse Inn, known for its beautiful rooms and locally sourced food is looking for a dynamic Assistant Manager to join our team. Working closely with the General Manager, we are seeking an experienced professional with a drive to meet and exceed financial expectations with a passion for delivering a great guest experience.

Who we are – Chestnut is a growing group of pubs with rooms, big houses, and bottle shops located in the East Anglia region. We strive to do the best we can for our fantastic people, with varied hours to suit personal commitments.

Responsibilities

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate closely with other management within the property to ensure seamless guest experience.
• Lead guests through all aspects of an enjoyable restaurant/hotel experience.
• Recruit, train, and develop team members, fostering a cohesive and high-performing team.
• Wet stock management within the property.
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Cash management.

Benefits & Incentives

• Team & Individual Incentives – Rewards for hard work, including staff days out and trips abroad.
• Bonus Schemes – Performance-based rewards to recognise contribution.
• Employee Assistance Programme (EAP) – Free, confidential support for wellbeing, finances, and more.
• Team Parties & Social Events – Regular events to connect, relax, and celebrate together.
• Work Anniversary Rewards – Your commitment is celebrated every year.
• Refer a Friend Scheme – Earn a cash bonus when a referred candidate joins.
• Peter Graham Wine Discounts – Exclusive pricing on wines.
• Family & Friends Discounts – Perks for your near and dear ones.
• Team Discounts – Up to 50% off your food bill at Chestnut venues.
• Overnight Stays from £75 – Discounted breaks at Chestnut properties.
• High Street Discounts – Deals on retail, dining, and travel.
• Free Meal on Duty – A fresh meal each shift.
• Tips + Wagestream Access – Real-time earnings and pay-on-demand.
• Flexible Hours – Support for work-life balance.
• Learning & Development – Accredited training courses and ongoing development opportunities.

Requirements & Qualities

• Enthusiastic, passionate individuals who love working with high-quality, locally sourced ingredients.
• Strong commitment to delivering a fantastic guest experience.
• Team players who contribute to a warm, welcoming atmosphere.
• Willingness to grow skills through training and accredited learning.
• Interest in being part of a company shaping the future of great hospitality.

INDHP