Assistant Manager

Caffe Nero Group Ltd; Malvern; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known coffee chain in Malvern is seeking an Assistant Manager to support store operations. The ideal candidate will have a passion for customer service and experience in a leadership role. Responsibilities include leading the team, maintaining product standards, and providing exceptional service. Great perks include free drinks while on shift and various discounts.

Benefits

Unlimited free handmade drinks

75% off food on shift

50% off drinks off shift

Recommend A Friend Scheme

Length of service recognition

Access to benefits platform

Qualifications

• Experience as a Supervisor or Assistant Manager in a busy, customer-facing environment.
• Caring about the welfare and development of your team.
• Striving for excellence and meeting business targets.

Responsibilities

• Support in the running of the store and provide great customer service.
• Lead and develop the team to achieve business targets.
• Ensure the best standards of coffee and food are maintained.

Skills

Customer service

Team leadership

Sales target achievement

Passion for brand

Job description

Assistant Manager at Caff e8 Nero

At Caff e8 Nero, it7s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you.

As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.

What you can expect:

• Brilliant training no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you b7re on shift.
• 50% off all handmade drinks and 40% off everything else when you b7re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to b750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive Nero 90, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.

To be successful you will:

• Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
• Be people focused really caring about the welfare and development of your team.
• Love the challenge of meeting business targets.
• Strive for excellence, always.
• Be passionate about the Caff e8 Nero brand!

Why choose us?

When you join us, you7re joining a group of caring, supportive and friendly people whether thats your team, the regular customers of your caf e9 or your community. Youll be part of building something special and have loads of fun along the way that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.

The starter rate for Assistant Managers in this location is b12.41 per hour, increasing to b12.56 with service.

If you have a great attitude, bags of energy and love interacting with customers then we 7d love to hear from you!

At Caff e8 Nero you really can be you, with us.