Assistant Manager

Halfords; Maidstone; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK retailer is seeking a Supervisory role in Maidstone. You will support hub operations, mentor technicians, and ensure compliance with safety regulations. Ideal candidates will have supervisory experience and a customer service focus. Enjoy benefits such as employee discounts and wellness programs.

Benefits

Store discount, up to 25% off

Up to 50% off garage bills

Life assurance

Employee wellness programme

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience of working within a Supervisory or Senior role.
• Capable of identifying training needs and developing team members.
• Full driving licence with no more than 6 points.

Responsibilities

• Support hub operations, ensuring readiness on the road.
• Open and close the Hub in the absence of the Hub Manager.
• Act as a mentor to the technician team.

Skills

Supervisory experience

Computer literate

Customer service focus

Mentoring capability

Job description

Overview

Join us and help deliver an expert mobile tyre fitting service to our customers at home, work or elsewhere, operating from our Hub. Your skilled support to our team of Tyre Fitters and Technicians will give you the chance to use your technical ability, and you\'ll also spend time with our customers, delivering a great customer-first experience face to face. Reporting to the Hub Manager you\'ll ensure hub vehicles and team members are on the road promptly, taking responsibility for goods in, as well as opening and closing the Hub in the absence of the Hub Manager. Acting as a mentor to the existing technician team, supporting the delivery of a high quality and cost-effective service, you\'ll follow processes and procedures, whilst adhering to the legal framework and health and safety requirements. A positive and effective ambassador of the company, you\'ll take a keen and supportive interest in your team. Join us and enjoy working with a national chain offering industry leading recognised training linked to your skills and experience.

Responsibilities

• Support hub operations, ensuring vehicles and team members are ready and on the road promptly


• Open and close the Hub in the absence of the Hub Manager


• Act as a mentor to the technician team to deliver a high quality and cost-effective service


• Follow processes and procedures, whilst adhering to the legal framework and health and safety requirements


• Represent the company as a positive and effective ambassador, taking a keen and supportive interest in the team

Qualifications

• Experience of working within a Supervisory or Senior role


• Computer literate and able to communicate clearly both verbally and in writing


• Capable of identifying training needs and developing team members


• Experience of working in a customer focused environment


• Full driving licence with no more than 6 points held for a minimum of 12 months


• Available to work 5 days per week on a rota basis

Benefits

• Store discount, with 25% off most products across Halfords and Tredz


• Employee discount, with up to 50% off your garage bills at Halfords Autocentre


• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies


• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more


• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week


• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced


• Life assurance


• Uniform


• Option to join our Sharesave scheme: save to purchase shares at a 20% discount


• Cycle to Work scheme


• Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future


• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We\'re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We\'re the UK\'s leading retailer of motoring and cycling products and services, and the UK\'s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.