Assistant Manager

Prezzo Italian; Hemel Hempstead; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading restaurant chain in Hemel Hempstead is seeking an Assistant Manager to oversee daily operations and enhance guest experiences. The ideal candidate will have 2-3 years of management experience in the hospitality industry and excellent customer service skills. This full-time role offers a competitive salary plus tronc and bonuses, with significant career development opportunities within the company.

Benefits

50% off food and drink at Prezzo

Free meals on shift

At least 25% discount for family and friends

Your birthday off

Employee Assistance Programme & GP appointment helpline

Career development opportunities

Qualifications

• 2-3 years experience as a manager in the Hospitality Industry.
• Comfortable working in a fast paced and growing business.
• Excellent customer service skills.

Responsibilities

• Support team to engage with guests creating a warm atmosphere.
• Lead the restaurant in the General Manager's absence.
• Monitor daily operations to ensure compliance with standards.

Skills

Restaurant Experience

Management Experience

Leadership Experience

Customer Service Skills

Commercial Awareness

Problem-solving Skills

Good Interpersonal Skills

Organisational Skills

Job description

Assistant Manager - Prezzo Italian

Better Careers for Everyone!

29400 - 32000 basic salary plus tronc and bonus

As an Assistant Manager at Prezzo Italian youll be at the heart of the restaurant - working alongsideyou General Manager to deliver standout dining experiences and strong operational results.

Youll playa key role in uniting and supporting your team helping everyone give their building strong trusting relationships with both guests and team members youll foster a warmwelcoming environment where people feel valued and connected.

Above all youll take pride in raising the barleading with heart championing high standards andmaking sure every guest leaves feeling genuinely cared for.

How we work

• Respond quickly to challenges keeping service and performance on track.
• Make every guest interaction personal and memorable.
• Use insight and problem-solving to support business success.
• Stay aligned with your team and GM on daily goals and priorities

Our Person - We are looking for someone who :

• Celebrate team achievements to cultivate motivation and recognition.
• Recruit train and develop talent with structured onboarding and growth retention and career progression through coaching and performance reviews.
• Apply People policies fairly and an inclusive collaborative culture across all teams.
• Train and empower the team to deliver exceptional service with strong menu knowledge.
• Lead pre-shift briefings to align on updates targets and priorities.
• Handle guest feedback professionally resolving concerns proactively.
• Support team to engage with guests creating a warm and welcoming atmosphere.
• Support the General Manager in driving sales marketing and community restaurant capacity through efficient table management while upholding service standards.
• Monitor and manage financial metrics to ensure with forecasting budgeting and performance target setting.
• Oversee daily operations ensuring compliance with safety hygiene and audit top cleanliness presentation and atmosphere to meet brand standards.
• Lead the restaurant in the General Managers absence.
• Develop future leaders developing internal growth.
• Proactively solve operational challenges for smooth service.

Experience We Value

• 2-3 years experience as a manager in the Hospitality Industry.
• Comfortable working in a fast paced and growing business.
• Expert at organisation prioritising multi-task and meet tight set astute with experience of setting and delivering against targets.
• Excellent customer service skills.
• Commercial awareness.
• Previous experience in similar role with good knowledge health & safety food safety and employeerelations matters.
• Good interpersonal and communication skills.
• Problem-solving skills being able to prioritise and show initiative.
• Good organisational skills and computer literacy.
• Ability to promote mutual respect and teamwork and develop teams.
• Ability to embrace change always maintaining a positive outlook.

Prezzo Perks :

TRONC and Commission Schemes earn more as you drive success!

50% off food and drink at Prezzo free meals on shift and at least 25% discount for family and friends.

Your birthday off !

Employee Assistance Programme & GP appointment helpline.

Grow with us - Career development opportunities & internal progression pathways.

Apply Now!

Whether youre starting or looking to grow your career a pply today and be part of the Prezzo family!

Required Experience :

Manager

Key Skills

Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management

Employment Type :

Full-Time

Experience :

years

Vacancy :

1