Assistant Manager

Restaurant Associates; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality services provider in London is looking for a proactive Assistant Manager to oversee daily operations and ensure exceptional service delivery. The ideal candidate will have strong organisational skills and experience in hospitality supervision. Responsibilities include supporting hospitality services, managing workflows, and financial duties. You will also foster positive relationships with clients and visitors. The role comes with numerous benefits including a contributory pension scheme, educational programmes, healthcare services, and various discounts.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access

Travel discounts

Grocery discounts

Discounted cinema tickets

Cash rewards for spending

Wellness classes

Family and friends discount sharing

Qualifications

• Experience in hospitality supervision or a similar customer-focused role.
• Highly organised with the ability to prioritise tasks and remain calm under pressure.
• A personable, confident communicator who delivers excellent client-facing service.

Responsibilities

• Support the daily operation of hospitality services.
• Work closely with the management team to maintain efficient workflows.
• Assist with financial duties such as stock control and ordering.

Skills

Hospitality supervision

Customer-focused service

Organisational skills

Communication

Job description

Assistant Manager - London

Pay: £17.20 per hour

Hours: Monday-Friday, 8:00am-5:00pm

We’re seeking an organised, personable and proactive Assistant Manager to support the smooth running of our hospitality service in London. This role is ideal for someone who thrives in a fast‑paced environment, brings strong attention to detail, and delivers a consistently positive experience for clients and guests.

What you’ll do:

• Support the daily operation of hospitality services, ensuring high standards at all times.
• Work closely with the management team to maintain efficient workflows and service excellence.
• Assist with financial duties such as stock control, ordering and basic cost monitoring.
• Help drive engagement initiatives and contribute creative ideas to enhance the guest experience.
• Build and maintain professional, friendly relationships with clients and visitors.
• Ensure compliance, safety and operational procedures are consistently upheld.

What we’re looking for:

• Experience in hospitality supervision or a similar customer‑focused role.
• Highly organised with the ability to prioritise tasks and remain calm under pressure.
• A personable, confident communicator who delivers excellent client‑facing service.
• A proactive mindset, always looking for ways to improve efficiency and guest satisfaction.
• Reliability, professionalism and a positive "can-do" attitude.

If you’re a motivated hospitality professional who enjoys responsibility and takes pride in delivering great service, we’d love to hear from you.

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK & I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!