Assistant Manager

Halfords; Dukinfield; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading automotive service provider in Dukinfield is seeking an Assistant Manager to work alongside the Centre Manager, ensuring high customer satisfaction and effective team management. The ideal candidate will have mechanical experience and a passion for driving business performance, offering excellent opportunities for career progression and comprehensive training.

Benefits

£27,936 to £31,997 annual salary

Average bonus of £7,100 per year

5.6 weeks annual leave

Up to 50% off garage bills

25% off store products

Discounts on groceries, shopping, insurance

Health Cash Plan

Pension Scheme & Life Assurance

Career progression opportunities

Qualifications

• Previous hands-on experience as a mechanic is beneficial.
• Strong focus on driving business performance and customer experience.

Responsibilities

• Deliver high customer satisfaction through effective management.
• Coach and train colleagues in real-time.
• Split time between workshop and customer service assistance.

Skills

Customer satisfaction management

Coaching and training

Technical/Mechanical ability

Compliance with Health and Safety standards

Excellent communication

IT proficiency

Time management

Valid driving licence

Job description

Overview

As an Assistant Manager, you'll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don\'t delay apply today!

Responsibilities

• Experience / Ability to deliver high customer satisfaction and experience through effect management
• Experience / Ability to deliver coaching/training in moment to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

Benefits and package

• £27,936 to £31,997 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week (This centre is closed on Sundays)
• Earn extra with our refer a friend scheme - T&C\'s Apply.
• Benefits Include: 5.6 weeks\' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount
• Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.