Assistant Manager

The White Horse, Dorking; Dorking; On-site; GBP 37,000 - 38,000; Full time

Job summary

A welcoming hospitality establishment in Dorking is looking for an Assistant Manager to lead a dynamic team. The ideal candidate will have 2-3 years of experience in restaurant management, a passion for hospitality, and strong leadership skills. Responsibilities include managing service aspects, training staff, and assisting with administrative tasks. This role offers a competitive salary of £37,000 - £38,000 and various employee benefits in a community-focused environment.

Benefits

Competitive salary package

Bespoke training and development

Employee Assistance Program

Instant pay access

Enhanced Maternity & Paternity leave

Referral Bonus

Discounts on food

Cycle to Work Scheme

Qualifications

• 2-3 years' experience as an Assistant Manager.
• Confident in running a service from the floor.
• Ability to deliver training and support to team members.

Responsibilities

• Manage various aspects of hospitality including the bar and host stand.
• Assist the General Manager with administrative and financial tasks.
• Ensure a vibrant and welcoming environment for guests.

Skills

People skills

Leadership

Fresh food restaurant experience

Service management

Job description

Assistant Manager

On Target Earnings £37,000 - £38,000 * (Including TRONC)

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

• Competitive salary package, includes TRONC*
• Contract of 48 hours
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• Passionate and vibrant personality, a real people person who cares for the guests, team and experience
• Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
• Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
• 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average

Please note, we cannot take applications from overseas or that require sponsorship

Cameron Johnson 07976 787953 [e-mail] Recruitment Manager at Heartwood Collection