Assistant Manager

Pets Corner UK; Cobham; On-site; GBP 24,000 - 32,000; Full time

Job summary

A family run pet care business in Cobham is seeking an Assistant Manager to provide exceptional customer service and lead a focused team. The ideal candidate will be passionate about pets, excel in communication, and drive sales through motivation and a hands-on approach. Benefits include training, bonuses, and staff discounts on products. This is an opportunity to grow your career in a supportive environment while maintaining a high standard in store presentation.

Benefits

35% staff discount on accessories

25% discount on food

20% discount in Dogwood Salons

Continuous training and development

Bonus scheme

Qualifications

• Genuine interest in the Pets Corner vision and values.
• Strong focus on teamwork and motivation.
• Excellent communication skills essential.

Responsibilities

• Deliver exceptional customer service and motivate team.
• Maximize sales and identify improvements needed.
• Maintain high standards with store presentation.

Skills

Team leadership

Communication skills

Customer service

Sales maximization

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of an Assistant Manager

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of an Assistant Manager

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming an Assistant Manager with Pets Corner

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.