Assistant Manager

Bardon Leisure Holdings Limited; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family entertainment center based in Belfast is seeking a full-time Assistant Manager to oversee operations, supervise a team, and ensure high-quality customer service. The ideal candidate will have strong leadership and communication skills, be flexible and able to manage a diverse range of responsibilities in a busy environment. This role offers a negotiable salary depending on experience.

Qualifications

• Fully flexible availability (30+ hours per week).
• Strong leadership and communication skills.
• Confident with Microsoft Word and Excel.

Responsibilities

• Supervising and motivating the team to deliver excellent service.
• Hiring, training and supporting new team members.
• Overseeing daily operations to ensure smooth running of the centre.
• Interacting with customers, handling queries and resolving complaints.

Skills

Leadership skills

Communication skills

Microsoft Word

Microsoft Excel

Time management

Social media promotion

Job description

Overview

Assistant Manager — We’re looking for a full-time, flexible Assistant Manager to join our team and help us deliver fun, safe, and memorable experiences for all our guests.

Location: Kennedy Centre, Belfast

Working Hours: 30 hours a week, rotating shifts

Salary: negotiable, depending on experience

About us

Family Entertainment Centre Belfast is a place for families to come together, have fun and make lasting memories. We pride ourselves on creating a welcoming atmosphere, a variety of engaging activities, and outstanding customer service.

What we’re looking for

• Fully flexible availability (30+ hours per week)
• Strong leadership and communication skills
• Confident with Microsoft Word and Excel
• Ability to promote the business through social media and other channels
• Excellent time management and attention to detail

What you’ll be doing

• Supervising and motivating the team to deliver excellent service
• Hiring, training and supporting new team members
• Overseeing daily operations to ensure smooth running of the centre
• Interacting with customers, handling queries and resolving complaints
• Ensuring company policies, procedures and standards are met
• Preparing reports and sharing insights with senior management
• Delegating tasks effectively and leading by example
• Identifying issues or risks and taking proactive action