Assistant Manager

Prezzo Ltd; Banstead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic hospitality company in Banstead is seeking an Assistant Manager to lead a motivated restaurant team. In this role, you'll support day-to-day operations, enhance the guest experience, and drive sales performance. The ideal candidate has a passion for guest service, strong leadership skills, and experience in hospitality. The position offers competitive pay, flexible shifts, free meals, and exclusive rewards, making it an excellent opportunity for career growth in a supportive workplace.

Benefits

Competitive pay

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Proven experience as a Supervisor, Team Leader, or Assistant Manager in hospitality.
• A passion for guest service and Italian cuisine.
• Strong leadership and team-building skills.

Responsibilities

• Lead shifts with confidence, energy, and purpose.
• Deliver exceptional guest experiences.
• Drive sales, upselling, and promotions to achieve KPIs.

Skills

Leadership

Team Building

Guest Service

Communication

Job description

Are you ready to take the next step in your hospitality career and play a vital role in leading a passionate restaurant team? At Prezzo Italian, we’re looking for an Assistant Manager who thrives on teamwork, leadership, and guest experience. This is more than a job – it’s a chance to shape the guest journey, inspire your team, and grow into a future leader. As Assistant Manager, you’ll support the General Manager in running smooth shifts, championing our HEART culture, and making every guest feel special.

What You’ll Do

• Lead shifts with confidence, energy, and purpose.
• Deliver exceptional guest experiences that embody our Hospitality Magic.
• Support the GM with day‑to‑day operations including staffing, scheduling, and stock control.
• Drive sales, upselling, and promotions to achieve KPIs.
• Ensure full compliance with health & safety, licensing, and company policies.
• Coach, mentor, and develop team members to grow their confidence and skills.
• Collaborate across kitchen and front‑of‑house for seamless service.
• React to guest feedback with professionalism and positivity.
• Champion a positive, inclusive team culture where everyone belongs.

Qualifications

• Proven experience as a Supervisor, Team Leader, or Assistant Manager in hospitality.
• A passion for guest service and Italian cuisine.
• Strong leadership and team‑building skills.
• Understanding of restaurant operations, compliance, and safety.
• Commercial awareness and ability to deliver against KPIs.
• Excellent communication and decision‑making abilities.
• Flexibility to work evenings, weekends, and bank holidays.

Benefits

• Competitive pay, tronc/tips, bonus scheme, commission, and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team‑first business where your leadership makes a lasting impact.