Assistant Manager

Prezzo Italian; Aberdeen City; On-site; GBP 29,000 - 31,000; Full time

Job summary

A popular restaurant chain in Aberdeen City is seeking an Assistant Manager to lead the team and deliver exceptional dining experiences. The ideal candidate has 2-3 years of hospitality management experience, strong leadership skills, and a passion for customer service. Responsibilities include training staff, managing operations, and ensuring high service standards. This role offers a competitive salary and various perks, including discounts and career development opportunities.

Benefits

TRONC and commission schemes

50% off food and drink

Free meals on shift

Your birthday off

Employee Assistance Programme

Career development opportunities

Qualifications

• 2-3 years of experience as a manager in the hospitality industry.
• Able to work in a fast-paced environment with a positive outlook.
• Good knowledge of health & safety, food safety, and employer-relations matters.

Responsibilities

• Lead the restaurant in the General Manager’s absence.
• Monitor and manage financial metrics to ensure target setting.
• Train and empower the team to deliver exceptional service.

Skills

Customer service skills

Organisational skills

Problem-solving skills

Interpersonal skills

Job description

Assistant Manager - Prezzo Italian

Better Careers for Everyone!

29400 - 31000 basic salary plus tronc and bonus

As an Assistant Manager at Prezzo Italian you’ll be at the heart of the restaurant – working alongside your General Manager to deliver standout dining experiences and strong operational results.

You’ll play a key role in uniting and supporting your team, helping everyone build strong trusting relationships with both guests and team members. You’ll foster a warm, welcoming environment where people feel valued and connected.

Above all you’ll take pride in raising the bar, leading with heart, championing high standards and making sure every guest leaves feeling genuinely cared for.

How we work

• Respond quickly to challenges keeping service and performance on track.
• Make every guest interaction personal and memorable.
• Use insight and problem‑solving to support business success.
• Stay aligned with your team and GM on daily goals and priorities.

Our Person – We are looking for someone who:

• Celebrate team achievements to cultivate motivation and recognition.
• Recruit, train and develop talent with structured onboarding and growth for retention and career progression through coaching and performance reviews.
• Apply People policies fairly and create an inclusive, collaborative culture across all teams.
• Train and empower the team to deliver exceptional service with strong menu knowledge.
• Lead pre‑shift briefings to align on updates, targets and priorities.
• Handle guest feedback professionally, resolving concerns proactively.
• Support the team to engage with guests, creating a warm and welcoming atmosphere.
• Support the General Manager in driving sales, marketing and community engagement and restaurant capacity through efficient table management while upholding service standards.
• Monitor and manage financial metrics to ensure forecasting, budgeting and performance target setting.
• Oversee daily operations ensuring compliance with safety, hygiene and audit standards, and top cleanliness, presentation and atmosphere to meet brand standards.
• Lead the restaurant in the General Manager’s absence.
• Develop future leaders through internal growth initiatives.
• Proactively solve operational challenges for smooth service.

Experience We Value

• 2‑3 years of experience as a manager in the hospitality industry.
• Comfortable working in a fast‑paced and growing business.
• Expert at organisation, prioritising multi‑tasking and meeting tight deadlines with a proactive approach.
• Excellent customer service skills.
• Commercial awareness.
• Previous experience in a similar role with good knowledge of health & safety, food safety and employer‑relations matters.
• Good interpersonal and communication skills.
• Problem‑solving skills, being able to prioritise and show initiative.
• Good organisational skills and computer literacy.
• Ability to promote mutual respect, teamwork and develop teams.
• Ability to embrace change, always maintaining a positive outlook.

Prezzo Perks

• TRONC and commission schemes – earn more as you drive success!
• 50% off food and drink at Prezzo.
• Free meals on shift and at least 25% discount for family and friends.
• Your birthday off.
• Employee Assistance Programme & GP appointment helpline.
• Career development opportunities & internal progression pathways.

Apply Now

Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!