Assistant Head Housekeeper

Swan Hotel; Wells; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality group is seeking an enthusiastic Assistant Head Housekeeper to join their team. The ideal candidate should have strong leadership skills, a passion for high standards, and the ability to inspire others. This role involves ensuring rooms maintain a premium feel and delivering exceptional service to create memorable experiences for guests. Great organizational and time management skills are essential. This position offers career development opportunities in a vibrant environment.

Benefits

Work/life balance

Tronc scheme for gratuities

50% discount on food and accommodation

Annual stay for £1 offer

Employee assistance programme

Qualifications

• Experience leading a team.
• Fun and passionate with a can-do attitude.
• Ability to work both within a team and independently.

Responsibilities

• Inspire and develop the housekeeping team.
• Ensure rooms maintain a premium feel.
• Deliver exceptional service and create memorable moments.

Skills

Team leadership

High standards

Organisation skills

Time management

Job description

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• Work/Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips? A Tronc scheme with 100% of gratuities distributed to our teams every pay period.
• Reward? We have fantastic Hero of the Month and Hero of the Year schemes.
• Discounts? Up to 50% discount on food across all of our hotels and 50% off accommodation.
• Something different? Annual stay for £1 offer.
• Personal support? Employee assistance programme and wellbeing support.

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people who have a passion for delighting our guests and providing truly memorable moments.

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and scenic spots across the UK. We have been highlighted as one of the Top 25 Companies to Work For.

We are seeking a talented Assistant Head Housekeeper to join our team.

Who are we looking for?

• Fun and passionate people
• Can work well within a team, but also with their own initiative
• Can inspire and develop a team
• Experience leading a team
• High standards to ensure our rooms maintain their premium feel
• Great organisation and time management skills

Our hotels are located in picturesque market towns, with bustling food and beverage offerings and busy bedroom trade. We are the marquee venue in each town, providing a vibrant and exciting environment that celebrates the history of our magnificent buildings.

Our people are what bring these experiences to life. Every person working within the Coaching Inn Group is passionate about delivering exceptional service, sharing superior knowledge, and delighting every guest.

We offer award-winning training and career development. We ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you unlock your potential and reach new heights in your career.