Assistant GM, FOH Leader — Guest Experience & Team Growth

Ivan Ramen UK; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A popular ramen franchise in Farringdon, London, is seeking a passionate Front of House Manager. You'll lead the team, ensuring outstanding guest experiences and high service standards while enjoying benefits like free meals and a flexible schedule. Ideal candidates will have leadership experience in hospitality and a passion for great food. This role provides opportunities for growth as the franchise expands. Immediate start available.

Benefits

Free staff meals every shift

50% discount for you and up to 3 friends

Performance related bonus

Qualifications

• Previous experience in a management or senior FOH role.
• Natural leader with strong communication and people skills.
• Calm, confident, and solutions-focused under pressure.
• Passion for great food and genuine hospitality.

Responsibilities

• Lead and support the FOH team during service.
• Deliver warm, engaging hospitality and ensure great guest experiences.
• Train and motivate team members to keep service standards high.
• Oversee floor operations and service flow.
• Handle guest feedback with confidence and positivity.

Skills

Leadership

Strong communication skills

Ability to work under pressure

Passion for hospitality

Job description

A popular ramen franchise in Farringdon, London, is seeking a passionate Front of House Manager. You'll lead the team, ensuring outstanding guest experiences and high service standards while enjoying benefits like free meals and a flexible schedule. Ideal candidates will have leadership experience in hospitality and a passion for great food. This role provides opportunities for growth as the franchise expands. Immediate start available.