Assistant General Manager- ibis London Luton Airport

ibis, ibis Styles, ibis budget; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel chain is looking for an Assistant General Manager to support operations at its property near Luton Airport. This role requires strong leadership skills, commercial acumen, and the ability to enhance team engagement. Ideal candidates will bring experience from similar roles and be passionate about developing others and ensuring guest satisfaction.

Qualifications

• Previous experience in a leadership role within a similar hotel brand or business.
• Strong collaborator with ability to build relationships.
• A proven leader who is able to inspire others.

Responsibilities

• Manage and direct the property and support all departments.
• Maximize profit and manage financials.
• Recruit the best fit for positions within the property.

Skills

Leadership

Interpersonal skills

Commercial acumen

Strategic thinking

Collaboration

Job description

Overview

ibis London Luton Airport, part of the Leopard Hotel portfolio, has 162 rooms and is located in a prime location, just 10 minutes from Luton Airport and the town centre. Guests visit mainly for leisure due to the airport location.

Role

Assistant General Manager

Be the number two to the General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets.

Responsibilities

• The overall management and strategic direction of the property and support all departments in the achievement of operational targets
• Maximizing the property in terms of profit and management of financials
• Ensuring full compliance with operating controls and legislation in all areas of the business
• Being actively involved in the recruitment process of positions within the property to select the best fit
• Championing employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to work together
• Developing relationships within the local community
• Maintaining product and service quality standards to exceed guest expectations
• Promoting the brand and ensure all brand essentials and standards are in place and executed consistently

Qualifications

• Previous experience in a leadership role within a similar hotel brand or business
• Passionate to grow and develop self and others
• Strong collaborator with ability to build relationships
• Strategic, creative and able to communicate effectively
• A proven leader who is able to inspire others
• Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.