Assistant General Manager

Everyman Cinema Group; Harrogate; On-site; GBP 30,000 - 36,000; Full time

Job summary

A fast-growing cinema company in Harrogate is seeking an Assistant General Manager to enhance the guest experience and lead the team. This role involves supporting the General Manager, delivering training, and managing team responsibilities. Applicants should have prior experience in a hospitality role and a passion for customer service. Compensation up to £36,000 per annum plus numerous benefits including unlimited cinema tickets and staff discounts make this an excellent career opportunity.

Benefits

Unlimited cinema tickets

50% discount on food & drink

Wagestream membership

Employee Assistance Programme

Retail discounts

Cycle to Work Scheme

Staff events and socials

Qualifications

• Previous experience as a Deputy or Assistant General Manager.
• Strong background in customer service-focused hospitality.
• Genuine passion for hospitality and team leadership.

Responsibilities

• Support General Manager in running the venue smoothly.
• Deputize for General Manager when required.
• Deliver training to new team members.
• Assist with Team Member recruitment and responsibilities.
• Show a love for food, drink, and customer service.

Skills

Leadership

Customer service

Hospitality

Business savvy

Training

Job description

We're on the lookout for Assistant General Managers to be part of our vibrant & friendly team. As an Assistant General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experience to all our guests. This is a fantastic opportunity that allows you to develop your career within a fast‑expanding business with a culture entirely centered around its people.

Company Overview

As one of the fastest‑growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&A’s, we aim to make every experience with Everyman one‑of‑a‑kind through good old‑fashioned hospitality done our way.

Responsibilities

• Supporting the General Manager in the smooth running of the venue, doing everything you can to make sure our guests have the best possible experience whilst in our venue.
• Deputising for the General Manager as and when required.
• Delivering training to Team Members joining our Everyman family.
• Delegating with the rest of the management team responsibility for Team Member recruitment, social media marketing, film scheduling, stock taking amongst other important duties. Have a genuine passion for hospitality and ensuring that the teams they lead and work in share this.
• Possess a huge personality and are not afraid to use it.
• A love for food, drink, customer service and, above all else, people.
• An entrepreneurial spirit with bags of business savvy and self‑drive.
• Have previous experience as a Deputy or Assistant General Manager and a background in customer service‑focused hospitality.

Compensation & Benefits

• Up to £36,000 per annum, dependent on experience.
• Unlimited complimentary cinema tickets for you and your buddies.
• 50% Everyman discount on all food & drink (unfortunately no reduction on calories).
• Wagestream membership – access to your wages when you need!
• 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity.
• Financial, Legal, Family, Health and Wellbeing tools and resources.
• Retail discounts with Wagestream.
• Cycle to Work Scheme.
• Epic staff events, team socials, and amazing incentives!
• Above all else, a very good reason to get out of bed in the morning!