Assistant General Manager

Brat; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A vibrant restaurant group in London is seeking an experienced Assistant General Manager to elevate guest experiences and lead a dynamic team. This role requires over 3 years of experience in high-volume restaurants, keen attention to detail, and flexibility to work varied shifts. You'll enjoy 28 days of annual leave, extensive training opportunities, and perks like a 50% discount at restaurants. Join us to become a key part of an innovative group dedicated to exceptional dining.

Benefits

28 days annual leave

50% restaurant discount

Enhanced maternity leave

Cycle-to-work scheme

Training resources

International travel opportunities

£300 contribution towards work laptop

Qualifications

• 3+ years as Assistant General Manager in a busy restaurant.
• Strong knowledge of the London food scene is desirable.
• Full UK right to work documents required.

Responsibilities

• Lead the team by example and promote professionalism.
• Ensure exceptional guest experiences through effective management.
• Support the General Manager in strategic development.

Skills

Team leadership

Guest experience management

Training and development

Attention to detail

Flexibility in work shifts

Job description

About Us

A rare opportunity has arisen to join Super 8, shaping our next decade of success. We’re looking for an Assistant General Manager ready to bring their creativity, commercial savvy, and leadership expertise to our expanding group. You’ll receive every support and development opportunity needed to thrive in this dynamic environment.

What you’ll be doing

• You’ll always lead your team by example, promoting professionalism and a strong team culture.
• Ensure guests have an exceptional experience by managing interactions, addressing feedback, and creating a welcoming environment.
• Assist the General Manager in developing strategies to improve guest and team experiences.
• Promote collaboration by organising regular meetings and appraisals for the management team and front-of-house staff.
• Identify training and development opportunities for team members.
• Work with the General Manager and Head Chef to support talent development within the business.
• Be knowledgeable about our suppliers, products, and our brand.
• Collaborate with the kitchen team to maintain the quality of our dishes.
• Support with admin tasks, such as rota creation with the support of the General Manager.
• Ensure team training compliance is completed, in order for food safety regulations to maintain a 5-star EHO rating.
• Oversee daily site maintenance issues, reporting and addressing concerns promptly.

What you’ll bring

• Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
• 3+ years working as an Assistant General Manager within a high volume London/City restaurant.
• It would be desirable that you have good knowledge and understanding of the current London food scene.
• A calm, collected approach to running busy services, with a sharp eye for detail, unshakable standards, and a commitment to team culture.
• Flexibility to work varied shifts across 5 out of 7 days.
• Full UK right to work documents.

What’s in it for you

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.

If this role sounds like a great fit for you, we’d love to see your application! Please keep in mind that it may take us 1 to 2 weeks to get back to you due to the high volume of applications. Thanks for your patience!