Assistant General Manager

Super 8 Restaurants Ltd; City of Westminster; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading restaurant group in London is seeking an Assistant General Manager to enhance guest experiences and support team development. You will collaborate with the General Manager and Head Chef, oversee daily operations, and ensure compliance with food safety regulations. Ideal candidates will have over 3 years of experience in high-volume restaurants, knowledge of London's food scene, and a focus on team culture. This role offers competitive benefits and a dynamic work environment.

Benefits

28 days annual leave

50% discount at all restaurants

Enhanced maternity leave

Cycle-to-work scheme

Qualifications

• 3+ years working as an Assistant General Manager within a high volume London/City restaurant.
• Good knowledge and understanding of the current London food scene is desirable.
• Calm approach to running busy services with a commitment to team culture.

Responsibilities

• Ensure guests have an exceptional experience managing interactions.
• Assist the General Manager in developing strategies.
• Promote collaboration by organizing meetings and appraisals.

Skills

Leadership

Team management

Attention to detail

Knowledge of food sourcing

Job description

Overview

Ensure guests have an exceptional experience by managing interactions, addressing feedback, and creating a welcoming environment.

Assist a General Manager in developing strategies to improve guest and team experiences.

Promote collaboration by organising regular meetings and appraisals for the management team and front‑of‑house staff.

Identify training and development opportunities for team members.

Work with the General Manager and Head Chef to support talent development within the business.

Be knowledgeable about suppliers, products, and our brand.

Collaborate with the kitchen team to maintain the quality of our dishes.

Support with admin tasks, such as rota creation with the support of the General Manager.

Ensure team training compliance is completed, in order for food safety regulations to maintain a 5‑star EHO rating.

Oversee daily site maintenance issues, reporting and addressing concerns promptly.

Qualifications

• 3+ years working as an Assistant General Manager within a high volume London/City restaurant.
• Desirable: good knowledge and understanding of the current London food scene.
• Calm, collected approach to running busy services, with a sharp eye for detail, unshakable standards, and a commitment to team culture.
• Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great head‑start. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.

What’s in it for you

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle‑to‑work scheme.
• Refer a Friend scheme – recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.

Additional Details

Flexibility to work varied shifts across 5 out of 7 days.

Full UK right to work documents.

A rare opportunity has arisen to join Super 8, shaping our next decade of success. We're looking for an Assistant General Manager ready to bring their creativity, commercial savvy, and leadership expertise to our expanding group. You'll receive every support and development opportunity needed to thrive in this dynamic environment.