Assistant Facilities Manager

ISS; Lancashire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A facilities management company is seeking an Assistant Facilities Manager in the UK to support the Facilities Manager in a busy office environment. This role involves operational duties, coordination of teams, and compliance oversight. Ideal for those seeking career progression, it offers opportunities to develop leadership skills and manage key responsibilities in facilities services.

Qualifications

• Proven experience in a commercial, client-facing role.
• Background in supervising or managing facilities services.
• Strong awareness of Health & Safety and compliance requirements.
• Experience in supplier contract management.
• Excellent communication skills and ability to drive change.

Responsibilities

• Deliver operational support to the Facilities Manager.
• Manage work orders and client budget sign-off.
• Coordinate contractors and supervise onsite teams.
• Ensure maintenance tasks are completed within SLAs.
• Support Health & Safety audits and safety checks.
• Maintain building safety standards and procurements.
• Build relationships with clients and building users.
• Act as deputy to the Facilities Manager.

Skills

Client-facing skills

Leadership abilities

Health & Safety awareness

Communication skills

Change management

Job description

We are seeking an Assistant Facilities Manager to play a key role in supporting the Facilities Manager in delivering safe, compliant, and efficient services across a busy office environment. This position is ideal for someone who thrives in a dynamic setting and enjoys balancing operational, administrative, and leadership responsibilities. This is a fantastic opportunity for career progression, offering comprehensive training and exposure to compliance, audits, and contract management. Acting as a deputy to the Facilities Manager, you will gain valuable experience and confidence in leadership, making this the perfect step‑up role for those aspiring to become a Facilities Manager.

Key Responsibilities

• Deliver operational support to the Facilities Manager, stepping in during absences and peak workloads.
• Raise and manage work orders, ensure client budget sign-off, monitor timesheets, and resolve anomalies promptly.
• Coordinate contractors and supervise onsite teams, including engineers, messengers, and cleaning staff.
• Ensure planned preventive maintenance (PPM) and reactive tasks are completed within agreed SLAs via the helpdesk.
• Support client Health & Safety audits and perform basic safety checks (e.g., fire extinguishers).
• Maintain building safety standards, manage procurement processes, and control costs effectively.
• Foster strong relationships with clients, ISS teams, and building users to ensure excellent service delivery.
• Act as deputy to the Facilities Manager, stepping up when required to build leadership experience.

Qualifications

• Proven experience in a commercial, client‑facing role.
• Background in supervising or managing facilities services within an office environment.
• Strong awareness of Health & Safety and compliance requirements.
• Experience in supplier contract management and team performance management.
• Excellent communication skills and ability to drive change.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.