Assistant Events Operations Manager

Hyatt Regency London - The Churchill; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hotel in London seeks an Assistant Events Operations Manager to ensure the seamless execution of events. The role involves supervising colleagues and collaborating with various teams to maximize guest satisfaction. Candidates should have strong organizational skills and a passion for creating memorable experiences. This position offers professional growth and a range of benefits including discounted hotel stays and training opportunities.

Benefits

12 complimentary nights at Hyatt Hotels

Discounted hotel stays

Free meals on duty

Life Insurance

50% discount on food and beverages

Business attire laundered complimentary

Headspace membership

Career development opportunities

Qualifications

• A motivated events specialist with excellent organizational and leadership skills.
• Proven ability to create memorable experiences through events.
• Hands-on approach to problem-solving and team management.

Responsibilities

• Deliver the events concept and ensure operational adherence.
• Supervise daily functioning of colleagues.
• Maximize guest satisfaction through collaboration.
• Conduct briefings and liaise with the Head Chef.

Skills

Organizational skills

Adaptability

Detail-oriented

Team leadership

Mentoring

Job description

Overview

Assistant Events Operations Manager

Why Hyatt Regency London - The Churchill

Hyatt Regency London - The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London's West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt for you and your family and friends from day one
• Free meals on duty
• Life Insurance
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path and promotion opportunities across Hyatt Hotels worldwide

What you will do

• Accountable for delivering the events concept, ensuring every aspect of the events operation stays true to this concept as advised by the Events Manager
• Responsible for supervising the day to day functioning of all colleagues
• Accountable to work with other teams to maximise guest satisfaction
• Responsible to conduct briefings and maintaining liaison with the Head Chef and other Food and Beverage Department Heads
• Responsible to review and improve performance through identifying training needs and supporting Talent Development Trainer
• Responsible to assist in developing formal training plans and carrying out on-the-job training sessions for colleagues
• Accountable to mentor and coach colleagues, ensuring maximum engagement and motivation
• Accountable to recruit future talent and manage performance of the team

About you

A motivated and detail-oriented events specialist with a passion for creating memorable experiences. Brings excellent organizational skills, adaptability, and a hands-on approach to every event.

About Hyatt Regency London - The Churchill

Hyatt Regency London - The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London's West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Next Steps: Apply today for Assistant Events Operations Manager and start your journey with Hyatt Hotels!