Assistant Director Property Services

NFP People; United Kingdom; Hybrid; GBP 56,000 - 65,000; Full time

Job summary

A respected social housing provider is seeking an experienced Assistant Director Property Services to lead property compliance and maintenance. The role requires significant leadership in managing diverse property services, ensuring compliance with housing regulations, and driving service improvements through tenant feedback. Candidates should have a relevant degree and substantial experience in property or housing management. This position offers hybrid working options in South East England.

Qualifications

• Significant senior-level experience in property or housing management.
• Deep understanding of compliance frameworks.
• Experience managing multi-disciplinary teams.

Responsibilities

• Leading property service strategy and delivery.
• Ensuring regulatory compliance and audit readiness.
• Driving service improvement through tenant feedback.

Skills

Leadership

Communication

Strategic thinking

Project management

Budget management

Education

Degree in a relevant field (e.g., construction, housing, surveying)

Job description

Overview

We are seeking a strategic and experienced property leader to drive excellence in housing compliance, maintenance, and asset management.

Position: Assistant Director Property Services
Salary: GBP56,000 rising to GBP64,368 per annum
Location: South East England (with hybrid working options)
Hours: Full–time, 37 hours per week
Closing Date: 13th October 2025

About the Role

This is a pivotal leadership role within a well–established social housing provider and charity, offering supported accommodation and services to vulnerable individuals. As Assistant Director Property Services, you will lead the delivery and continuous improvement of property services across a diverse portfolio of residential, office, and retail spaces.

You’ll be responsible for ensuring full compliance with housing regulations, health and safety legislation, and building safety standards. This includes overseeing planned and responsive maintenance, asset management, and facilities services. You’ll manage both in–house teams and external contractors, embedding a right first time approach and championing tenant involvement in service design.

Key responsibilities

• Leading property service strategy and delivery
• Ensuring regulatory compliance and audit readiness
• Managing departmental budgets and investment planning
• Driving service improvement through tenant feedback
• Overseeing recruitment, development, and performance of property teams
• Contributing to organisational strategy and transformation

About You

You’ll bring significant senior–level experience in property, housing, or facilities management ideally within the social housing or charitable sectors. You’ll have a deep understanding of compliance frameworks and a track record of managing multi–disciplinary teams and large budgets.

You’ll be a confident leader with excellent communication skills, able to engage effectively with internal teams, tenants, contractors, and regulators. Strategic thinking, commercial acumen, and a commitment to inclusive leadership are essential.

You’ll also have:

• A degree or equivalent in a relevant field (e.g., construction, housing, surveying)
• Membership of a professional body (e.g., RICS, CIOB, IWFM) or equivalent experience
• Strong project management and procurement skills
• A passion for delivering high–quality, safe, and sustainable housing services

About the Organisation

This organisation is a respected provider of supported housing and homelessness services, committed to helping people rebuild their lives. With a strong values–led culture and a focus on continuous improvement, they offer a collaborative and impactful working environment.