Assistant Conference & Banqueting Manager

Kirkland Associates; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A high-end hotel and leisure venue in East Midlands seeks an Assistant Events & Banqueting Manager. This hands-on leadership role demands a strong hospitality background and involves supporting various events, ensuring high service standards, and leading a team. Ideal candidates possess excellent communication and problem-solving skills, a proactive attitude, and a focus on customer satisfaction. This is an opportunity to progress in a growing business.

Qualifications

• Previous experience in a similar role within events, hospitality, or food & beverage.
• Confident team leader with great communication skills.
• Ability to handle pressure and maintain high service standards.

Responsibilities

• Act as the main contact for guests and organisers throughout their event.
• Oversee the smooth running of functions from set-up to close-down.
• Foster a positive and collaborative working environment.

Skills

Team leadership

Customer service

Problem-solving

Attention to detail

Job description

Job Description

A high-end hotel and leisure venue in a beautiful countryside setting is looking for an Assistant Events & Banqueting Manager to support in delivering a wide range of events - from conferences and weddings to private dining and corporate functions. This is a hands‑on leadership role, ideal for someone with a strong hospitality background who enjoys working in a fast‑paced, guest‑focused environment. This is a fantastic opportunity to develop and progress your career with a growing business.

Key Responsibilities Event Delivery & Guest Experience

• Act as the main contact for guests and organisers throughout their event.
• Oversee the smooth running of functions from set-up to close‑down.
• Ensure high standards of service, presentation, and guest care.
• Respond to guest feedback quickly and professionally.

Duties

• Support in planning and delivering conferences, banquets, and meetings.
• Lead and supervise the events team during shifts.
• Maintain cleanliness, organisation, and readiness of event and service areas.
• Assist with stock control, equipment, and resource planning.
• Handle cashing up, POS, and end‑of‑day procedures.
• Help train, mentor, and motivate team members.
• Foster a positive and collaborative working environment.
• Deputise for the Events Manager when needed.
• Liaise with kitchen, bar, and other departments to ensure seamless events.
• Provide support in other F&B areas when required.

What We’re Looking For

• Previous experience in a similar role within events, hospitality, or F&B.
• Confident team leader with great communication and problem‑solving skills.
• Strong focus on customer service and attention to detail.
• Proactive, well‑presented, and able to handle pressure calmly.