Assistant Administrative Service Manager

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust; Oswestry; On-site; GBP 60,000 - 80,000; Full time

Job summary

An orthopaedic hospital is seeking an Assistant Service Manager to manage the Orthopaedic Secretaries. The role involves independently leading and coordinating the secretarial team, ensuring high-quality service delivery to clinical colleagues. Candidates should hold a degree level qualification or equivalent experience. The position offers opportunities for professional development within a reputable institution in Oswestry, known for its outstanding facilities and staff satisfaction.

Benefits

Outstanding professional development opportunities

Access to state-of-the-art facilities

Strong links with universities

Qualifications

• Degree level qualification or equivalent knowledge through training and experience.

Responsibilities

• Management of Orthopaedic Secretaries.
• First line of contact for the Medical Secretarial Team.
• Lead, supervise and coordinate activities of secretaries.

Education

Degree level qualification

Job description

Position Overview

We are seeking to recruit an Assistant Service Manager to join our team within the Secretarial Team. The candidate will be responsible for the management of the Orthopaedic Secretaries. The Assistant Administrative Services Manager will be the first line of contact and support to the Medical Secretarial Team. The post holder will be responsible in a largely unsupervised capacity for the day to day management of the Medical Secretaries to effectively lead, supervise, co-ordinate and direct the activities of the secretaries who work within the clinical teams to ensure a high class service is provided to our clinical colleagues, Consultants, Specialist nurses and their teams. The post holder will be required to exercise independent judgement seeking guidance rarely, managing work rather than supervised acting independently only deferring to Administrative Services Manager as necessary.

Qualifications

Applicants will hold degree level qualification, or be able to demonstrate that level of knowledge and experience through training and experience.

About the Trust

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.

Benefits and Development

Joining RJAH is more than just a job – we want our people to have the best opportunities to thrive in their role. We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state‑of‑the‑art facilities – including our recently‑opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK). RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.

Location

The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line. We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.