Area Operations Manager

Marston’s; England; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading hospitality provider seeks an Area Operations Manager to oversee 17 community pubs in the North West of England. This hybrid role includes managing pub standards, driving sales, and mentoring staff. You'll need a minimum of 2 years’ experience in a similar role, demonstrating a passion for people and community pubs. Competitive salary of £60k+, benefits include a £7,500 car allowance, healthcare, and employee discounts. Join a company that prioritizes work-life balance and team development.

Benefits

Apprenticeship programmes

Enhanced Maternity & Paternity Leave

30% off in Marston’s pubs

Share save incentive scheme

Employee assistance programme

Qualifications

• Minimum of 2 years’ experience as an Area Manager within hospitality.
• Experience in developing people in a high sales culture.
• Ability to maximize opportunities with strong commercial acumen.

Responsibilities

• Manage community pubs across a defined area.
• Ensure all pub sites meet high standards.
• Develop and grow teams to reach their full potential.
• Drive sales and achieve key KPIs.

Skills

Team development

Sales driving

Commercial acumen

P&L responsibility

Guest obsession

Job description

Overview

Area Operations Manager

In this role you’ll be responsible for our community pubs in the North West with a patch of 17 pubs. The area spans across North Wales, Chester, Stoke and into Manchester with a mixture of high volume food pub, wet led and a hotel.

It’s a hybrid role with the opportunity to work within our pubs, home, and our new pub support centre.

With an earning potential of £60,000 upwards (depending on experience), an industry leading £7,500 car allowance, private healthcare (for you and your family) plus the additional benefits you would expect, as well as an uncapped operations bonus scheme aligned to your individual and area performance.

Ready to raise the bar? You will have full P&L responsibility with a focus on driving sales, being guest obsessed, and delivering on key KPIs - both financial and people focused.

• You’ll be passionate about developing and growing your team – enabling everyone to reach their full potential
• Ensure all pub sites are achieving the highest of standards
• Work alongside support functions such as - Marketing, Finance, Recruitment, HR, and many more

If you love a project, we have plenty of working groups for you to consider and get your teeth stuck into for that stretch or wider development.

What you’ll bring to the table - You’ll have a minimum of 2 years’ experience as an Area Manager within hospitality.

• Passion for your people, pubs, and the industry
• Natural desire to nurture your team, with previous success in developing people within a high sales culture
• Recognise and reward successes with the ability to inspire, motivate, and challenge where needed
• Have an enviable P&L with the ability and experience to maximise opportunities with astute commercial acumen
• Above all else - a lover of our community pubs and the purpose they bring

For us its important you get a great work life balance, so to support this you must live in the location of the pub region and be able to drive.

What you get from us

At Marston’s we’re one big family. We put our people first, which is why we offer real benefits alongside the expected, these include :

• Apprenticeship programmes- offering training & development at any stage of your career
• Enhanced Maternity & Paternity Leave
• 30% off in Marston’s pubs and Marston's Inns accommodation, with our employee discounts
• Marston’s Rewards (discounts on many high street and online major retailers)
• Share save incentive scheme
• Employee assistance programme-including various wellbeing support services, a completely confidential 24 / 7 helpline, up to 6 counselling sessions and more online services